311 Customer Service Center

Report autonomous vehicle incidents and complaints

Let us know about any incidents you saw involving robotaxis and self driving cars.

Report blocked driveway or illegal parking

Tell us where the problem is so we can issue a citation or tow the vehicle.

Request street or sidewalk cleaning

Tell us where the problem is and what type of trash needs to be cleaned up.

Report an abandoned vehicle

Report a car, truck, or motorcycle that's been parked in one spot for more than 72 hours.

Report homeless encampments

Report homeless tents and other structures in San Francisco for removal

Report a damaged or fallen tree

Report problems with trees that are an urgent safety concern

Report pothole and street issues

Report defects in streets including potholes, missing manhole covers, and other pavement defects

Report graffiti issues

Report graffiti on buildings, public property, and other objects

Report flooding, water leaks, sewer backup, or odor issues

Tell us if there are flooding, sewage backup or odor problems on the street.

Report curb and sidewalk problems

Report sidewalks, curbs, and public stairways that are cracked, raised by tree roots, or have other defects including side sewer covers that need repair.

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