What to do
Fill out our survey
This survey gives us structured feedback about both our telephone services and our self-service options through our website and mobile app.
We will ask you about:
- How often you use our services
- How you'd rate your experience
- Your overall satisfaction with 311
- Any additional comments or improvements you would like to see from 311
It will take about 5 minutes to answer this survey.
Our goal is to provide you with great customer service. We appreciate you taking the time to let us know what you think, good or bad, so we can better serve you. From all of us at 311 - thank you.
Phone
Phone
Call 311 to give feedback
415-701-2311 if calling from outside San Francisco
For TTY, press 7
Get help
Phone
415-701-2311 if you are calling from outside of San Francisco
For TTY, press 7
Last updated June 13, 2024