Request services on the go with the SF311 mobile app
With the SF311 mobile app, City services are just a few taps away. Download the app for Android or iPhone and use it to quickly and easily request some of the City's most popular services, now available in Chinese, Spanish, Filipino and English!Get started using the app
Report
Report over 20 types of city issues. Just snap a photo, and the app will guide you through each step to make sure your report is complete.
Track and explore
See your past reports, track their status, and read updates from the City team. Explore nearby reports on a map or in a list.
App features
Faster reporting
- Report an issue from one simple screen.
- Add photos, your location, and all the details in one place.
Smart photo recognition
- Upload multiple photos with your report.
- Let the app suggest the right request type and identify details like objects and vehicle license plates to save you time.
Better requests
- Answer guided questions to help submit a complete request the first time.
- Report more types of city issues than ever before.
Smarter search
- Search for requests across the city.
- View requests near you on a map or in a list.
- Save and track the requests that matter most to you.
Built for everyone
- Available in English, Traditional Chinese, Spanish, Filipino, and Vietnamese.
- Professionally translated by native speakers.
- Designed to meet WCAG accessibility standards.
Real people. Real support.
Need help with a request or can't find the issue you want to report? Call 311 from anywhere in San Francisco to speak with a live 311 representative.