311 Customer Service Center

Customer Service Center for City and County of SF. For nonemergency information or services. Always open.

Adult Probation Department

We protect and serve the community, further justice, inspire change, and prioritize racial equity so that all people may thrive.


SFO offers the most nonstop service from the City and the Bay Area to the rest of the U.S. and the world.

Animal Care and Control

SFACC is SF’s only open door animal shelter. We also investigate animal cruelty and rescue wildlife.

Arts Commission

We support artists and arts nonprofits in San Francisco.

Asian Art Museum

Through the power of art, the Asian Art Museum brings the diverse cultures of Asia to life.

Assessment Appeals Board

We decide disputes between the Assessor's Office and property owners to equalize the valuation of taxable property in San Francisco.


We locate taxable property in SF, identify ownership, establish taxable value, and apply legal exemptions.

Audit Division

Regularly audits police officer use of force and how the police department handles claims of officer misconduct.

Behavioral Health

We provide mental health and substance use services for San Franciscans.

Behavioral Health Services (BHS) Compliance Unit

We are one of the compliance units within the larger SFDPH Office of Compliance & Privacy Affairs (OCPA). We implement a compliance program across Behavioral Health Services to prevent, detect and remediate non-compliance with healthcare laws and regulations.

Board of Appeals

We provide a final administrative review process for appeals on a range of City determinations. Please contact the Board Office to determine if a permit or determination can be appealed. The Chart of Appealable Determinations can be found in the Resources link at the bottom of this page.

Board of Supervisors

The legislative branch of the City and County of San Francisco.

Business Development

We provide specialized support to address the unique needs of businesses in a variety of key sectors including nonprofits, life sciences, information technology, clean technology, manufacturing, fashion, nightlife, and international commerce.

California Academy of Sciences

The mission of the California Academy of Sciences is to explore, explain, and sustain life.

Cannabis Oversight Committee

The Oversight Committee advises the Board of Supervisors and the Mayor on implementation and enforcement of City cannabis laws and regulations.

Cannabis Task Force

The Cannabis State Legalization Task Force worked to frame cannabis legalization in San Francisco. The Task force last met in 2018.

Child Support Services

We help parents and legal guardians get financial and medical support for their children.

Children and Families Commission

First 5 designs, implements and funds solutions for the health, well-being and education of young children.

Children, Youth and Their Families

DCYF creates and facilitates innovative citywide policy and projects in support of children, youth and families.

City Administrator

With integrity, the Office of the City Administrator serves all San Franciscans and its visitors.

City Attorney

We provide legal services to the Mayor, Board of Supervisors, elected officials, and agencies of the City and County of San Francisco.


CityBuild provides comprehensive pre-apprenticeship and construction administration training to San Francisco residents. It is an internationally-recognized model for creating opportunities and careers for residents through local projects.

Civil Service Commission

We maintain a fair system to make sure the City hires the best-qualified people for public service.

Code Enforcement at DBI

Code Enforcement at the Department of Building Inspection investigates complaints of building and housing code violations and compels building owners to fix the violations.

Committee on Information Technology

COIT is the main governance body that makes decisions regarding the future of the City’s technology.

Community Challenge Grant Program

We provide grants and technical assistance for projects that improve neighborhoods. Our grantees include community groups, merchants associations, CBDs, schools, and nonprofit organizations.

Community Economic Development

We provide customized support to small businesses, nonprofits, and community organizations in order to strengthen San Francisco neighborhood business corridors, public spaces, and commercial centers.

Contract Monitoring Division

We oversee the City's contracting process to ensure economic justice for all.

Controller's Office

We work to ensure the City's financial integrity and accountability, making San Francisco a better place to live and work.

Convention Facilities Department

We are responsible for management and operations of the Moscone Center.


We seek to transform the way the City works through the use of data.

Department of Building Inspection

DBI approves plans and issues permits for all construction in the City. We make sure buildings are safe and comply with building and housing codes.

Department of Disability and Aging Services

DAS coordinates services for older adults, veterans, people with disabilities, and their families.

Department of Elections

We provide access to voting and election-related services. We help conduct elections that are free and fair.

Department of Emergency Management

DEM manages San Francisco's every day and not-so-everyday emergencies. DEM also helps everyone in San Francisco know how to prepare for emergencies, and what to do to be safe during one.

Department of Police Accountability

We investigate complaints about police officers and recommend policy changes.

Department of Public Health

We protect and promote the health of all San Franciscans.

Department of Technology (DT)

We provide innovative technology services that are resilient and secure, and play a key role in the equitable delivery of public services.

Digital Services

We transform how residents interact with the City by building services designed around the people that use them.

Disease Prevention and Control

We protect public health through clinics, Public Health Laboratory, and our chronic disease prevention team.

District Attorney

We promote public safety and responsible reform through restoring accountability and consequences to the criminal justice system in San Francisco.

Emergency Medical Services Agency

The Emergency Medical Services Agency (EMSA) provides oversight for the Emergency Medical Services System in San Francisco. We direct, plan, monitor, and evaluate the San Francisco EMS System in collaboration with system and community providers.

Entertainment Commission

We permit and regulate entertainment for venues and events in San Francisco.

Environment Department

We provide solutions that advance climate protection and enhance quality of life for all San Franciscans.

Environmental Health

Improving environments, protecting health, promoting equity. Includes permitting and water and air quality.

Film SF

We champion filming in San Francisco to support a diversity of storytellers and our thriving production community.

Fire commission

The Fire Commission ensures that the San Francisco Fire Department effectively implements its Mission

Fire Department

SFFD protects San Franciscans from fires and natural disasters, through education and emergency services.

Gender Health SF

We help eligible uninsured transgender adult residents of SF get surgeries and other services.

Grants for the Arts

Grants for the Arts, a division of the City Administrator's Office, provides general operating support for arts and culture organizations, and funds re-granting to individual artists and groups.

HIV Health Services

We help people living with HIV or AIDS by getting them medical care, support, and resources.

Homelessness and Supportive Housing

HSH works to make homelessness in San Francisco rare, brief, and one time.

Human Resources

DHR oversees hiring for the City of San Francisco, including special job and careers programs.

Human Rights Commission

The Human Rights Commission advocates for human and civil rights, and works in service of the City’s anti-discrimination laws to further racial solidarity, equity, and healing.

Human Services Agency

HSA offers food and cash assistance, health insurance, job training, early education, and supportive care.

Inspection Services at DBI

Inspection Services at the Department of Building Inspection inspects buildings and construction for compliance with code requirements, permit scope, and responds to building complaints.

Investigation Division

Our team investigates complaints against police promptly and fairly.

Joint Development Division

We work on behalf of the Mayor and the City of San Francisco to manage large public and private real estate development projects.

Juvenile Probation Department

We promote community safety by helping juvenile justice-involved young people and their families to thrive.

Maternal, Child, and Adolescent Health

We provide services to pregnant people and families with children and we collaborate with health professionals to improve care.

Mayor's Office of Housing and Community Development

MOHCD supports residents with affordable housing opportunities and essential services to build strong communities.

Mayor's Office of Innovation

We work with cross-sector partners to bring in new tools and ideas for some of the City's biggest impact areas.

Mayor's Office on Disability

The Mayor’s Officer on Disability assists City departments in making all programs, services, benefits, activities, and facilities owned, operated, or funded by the City and County of San Francisco accessible to and useable by individuals with disabilities.

Mediation Division

Our team offers mediation when there's a complaint about policing.

Municipal Transportation Agency

The SFMTA manages Muni, walking, bicycling, parking, driving, paratransit, and taxis.

Nonprofit sector business development

San Francisco’s central point of information for tax-exempt, not-for-profit businesses.

Occupational Health Service (OHS) at ZSFG

Occupational Health Service, also known as Employee Health Service (EHS), provides a variety of occupational safety centered services to employees of City and County of San Francisco (CCSF). We also provide onboarding medical screenings for new CCSF employees through Human Resource Departments.

Office of Cannabis

We issue cannabis business permits, write cannabis regulations, and foster equity.

Office of Civic Engagement and Immigrant Affairs

We operate and fund programs that help immigrants. We also help the City meet the Language Access Ordinance.

Office of Contract Administration

We help the City procure goods and services to provide residents with essential government services.

Office of Economic and Workforce Development

OEWD strives to create a thriving and resilient economy, where barriers to economic and workforce opportunities are removed, and ​prosperity is shared equitably by all.​

Office of Financial Empowerment

We work to strengthen the economic security and mobility of all San Franciscans.

Office of Health Equity

OHE seeks to address health disparities and workforce inequities to create a culture of equity and inclusion, and allow all San Franciscans to enjoy health and prosperity.

Office of Labor Standards Enforcement

We educate San Franciscans about labor laws, enforce those laws, and help workers report problems with their employers.

Office of Short Term Rentals

OSTR works with the residents of San Francisco to ensure that short-term rental activity respects neighborhood character, preserves housing supply, and complies with the City’s rules.

Office of Small Business

San Francisco's central point of information for small businesses

Office of the Chief Medical Examiner

We are responsible for the medicolegal investigation and the certification of the cause of death and the manner of death for only those deaths under our jurisdiction (sudden, unexpected, or violent deaths); such as deaths outside a hospital or the care of a physician, accidental drug overdose, or suspected suicides or homicides. Find out more below.

Office of the County Clerk

We issue marriage, birth and death certificates, fictitious business names, City IDs, notary services, environmental filings, and professional registrations.

Office of the Mayor

Mayor London Breed is the 45th Mayor of San Francisco and the first African-American woman elected to the position.

Office of Transgender Initiatives

OTI works with community and the City to advance equity for transgender and gender nonconforming people.

Open Air Markets

The City’s Real Estate Division runs 3 open air markets in San Francisco: the Alemany Farmers Market, Alemany Flea Market, and the UN Plaza Gift Gallery.

Outreach Division

Information about our team at the Department of Police Accountability and how we educate the community about police oversight.

Permit Center

We are a centralized place for construction, special events, and business permitting.

Permit Services at DBI

Permit Services of the Department of Building Inspection issues building, electrical, plumbing/mechanical, and other construction-related permits to ensure that proposed construction meets all safety requirements.

Policy Division

Our team makes policy recommendations to align police policies with the law, best practices, and community values.

Real Estate Division

We manage the acquisition, sale, and leasing of real estate property for City departments.

Records Management at DBI

Records Management at the Department of Building Inspection stores, maintains, and makes available records of buildings, including plans, permit applications, and job cards.

Rent Board

Protecting tenants from excessive rent increases and unjust evictions while assuring landlords fair and adequate rents.

Risk Management

We help City departments manage their risks of uncertainty.

San Francisco City Hall Events Office

We manage private event rentals in City Hall, such as weddings, nonprofit galas, and corporate celebrations.

San Francisco Employees’ Retirement System (SFERS)

SFERS administers a pension and a compensation plan for current and retired City workers.

San Francisco Health Network

Our health clinics, hospitals, and programs offer low cost health care to San Francisco residents. No insurance or green card needed.

San Francisco Health Service System

SFHSS administers the health benefits for all City and County of San Francisco, SFUSD, City College of San Francisco, and the San Francisco Superior Court’s employees and retirees.

San Francisco Law Library

We offer free legal information resources and services to help you understand the law and protect your legal rights.

SB 1421 Records Division

We respond to requests for records of complaints about policing.

SF City Jobs

Current City and County of San Francisco job openings.

SF Library

We provide free and equal access to information, knowledge, independent learning and the joys of reading.

SF Planning

Under the direction of the Planning Commission, we work to help guide the growth and development of our City.

SFAPD Racial Equity

Protect and Serve the Community, Further Justice, Inspire Change, and Prioritize Racial Equity so that all People May Thrive.

Sheriff's Office

We work with the public, the criminal justice system, and community stakeholders to safeguard the lives, rights, and property of all people we serve.

Status of Women

We promote equitable treatment and foster the advancement of women and girls.

Superior Court

We are committed to providing fair and just outcomes for all people who use our Courts.

Treasure Island Development Authority

TIDA is a non-profit, public benefit agency dedicated to the economic development of former Naval Station Treasure Island.

Treasurer & Tax Collector

The Office of the Treasurer & Tax Collector is the banker, tax collector, collection agent and investment officer for the City.

War Memorial

Our venues are re-opening gradually in accordance with current San Francisco Health Orders.

Whole Person Integrated Care

Providing healthcare for people experiencing and transitioning out of homelessness, and connecting them to services

Workforce Development Division

We train and connect San Franciscans to sustainable jobs with career growth opportunities and promote prosperity for all residents, including the unemployed, underemployed, and hard-to-employ residents.