311 Customer Service Center

Customer Service Center for City and County of SF. For nonemergency information or services. Always open.

Adult Probation

Our mission is to protect the community, serve justice and change lives.


SFO offers the most nonstop service from the City and the Bay Area to the rest of the U.S. and the world.

Animal Care and Control

SFACC is SF’s only open door animal shelter. We also investigate animal cruelty and rescue wildlife.

Arts Commission

We support artists and arts nonprofits in San Francisco.

Assessment Appeals Board

We decide disputes between the Assessor's Office and property owners to equalize the valuation of taxable property in San Francisco.

Audit Division

Regularly audits police officer use of force and how the police department handles claims of officer misconduct.

Behavioral Health

We provide mental health and substance use services for underserved San Franciscans.

Behavioral Health Services and Mental Health SF

We provide mental health and substance use services for underserved San Franciscans.

Board of Appeals

We provide a final administrative review process for appeals on a range of City determinations.

Board of Supervisors

The legislative branch of the City and County of San Francisco.

California Academy of Sciences

The mission of the California Academy of Sciences is to explore, explain, and sustain life.

Children, Youth and Their Families

DCYF creates and facilitates innovative citywide policy and projects in support of children, youth and families.

City Administrator

With integrity, the Office of the City Administrator serves all San Franciscans.

Civil Service Commission

We establish a fair system to make sure we hire the best qualified people for public service.

Committee on Information Technology

COIT is the main governance body that makes decisions regarding the future of the City’s technology.

Community Challenge Grant Program

We provide grants and technical assistance for projects that improve neighborhoods. Our grantees include community groups, businesses, community benefit districts, schools, and nonprofit organizations.



Department of Building Inspection

DBI approves plans and issues permits all construction in the City. We make sure construction is safe according to building codes.

Department of Disability and Aging Services

DAS coordinates services for older adults, veterans, people with disabilities, and their families.

Department of Elections

We provide access to voting and election-related services. We help conduct elections that are free and fair.

Department of Emergency Management

DEM manages and prepares for everyday and not-so-everyday emergencies.

Department of Police Accountability

We investigate complaints about police officers and recommend policy changes.

Department of Public Health

We protect and promote the health of all San Franciscans.

Department of Technology

Providing innovative, reliable and secure technology solutions that support the delivery of high-quality services to the public.

Digital Services

Making services for everyone.

Disease Prevention and Control

We protect public health through clinics, Public Health Laboratory, and our chronic disease prevention team.

Emergency Medical Services Agency

EMS provides oversight for the Emergency Medical Services System in San Francisco.

Entertainment Commission

We permit and regulate entertainment for venues and events in San Francisco.

Environment Department

We provide solutions that advance climate protection and enhance quality of life for all San Franciscans.

Environmental Health

Improving environments, protecting health, promoting equity. Includes permitting and water and air quality.

Film Commission

We provide permitting for films, photography, and television series to ensure a successful shoot.

Fire Department

SFFD protects San Franciscans from fires and natural disasters, through education and emergency services.

Gender Health SF

We help eligible uninsured transgender adult residents of SF get surgeries and other services.

HIV Health Services

We help people living with HIV or AIDS by getting them medical care, support, and resources.

Homelessness and Supportive Housing

HSH works to make homelessness in San Francisco rare, brief, and one time.

Human Rights Commission

The Human Rights Commission enforces the City’s anti-discrimination laws and works to further community racial solidarity, equity, and healing.

Human Services Agency

HSA offers food and cash assistance, health insurance, job training, early education, and supportive care.

Investigation Division

Our team investigates complaints against police promptly and fairly.

Juvenile Probation Department

We provide rehabilitation with care and compassion for youthful offenders within the context of public safety.

Law Library

We provide access to justice with free legal resources and research assistance to everyone.

Maternal, Child, and Adolescent Health

We provide services to pregnant people and families with children and we collaborate with health professionals to improve care.

Mayor's Office of Housing and Community Development

MOHCD supports residents with affordable housing opportunities and essential services to build strong communities.

Mediation Division

Our team offers mediation when there's a complaint about policing.

Municipal Transportation Agency

The SFMTA manages Muni, walking, bicycling, parking, driving, paratransit, and taxis.

Office of Cannabis

We issue cannabis business permits, write cannabis regulations, and foster equity.



Office of Economic & Workforce Development

OEWD advances equitable and shared prosperity for all San Franciscans. We develop sustainable jobs and support businesses of all sizes.

Office of Health Equity

OHE seeks to address health disparities and workforce inequities to create a culture of equity and inclusion, and allow all San Franciscans to enjoy health and prosperity.

Office of Labor Standards Enforcement

OLSE advances the welfare of San Francisco’s workers through the enforcement of labor laws, proactive public education, and public service.

Office of Small Business

We are the central point of information and referrals for entrepreneurs and small businesses in San Francisco.

Office of the Chief Medical Examiner

The OCME provides forensic death investigation services for the public and City agencies.

Office of the Mayor

Mayor London Breed is the 45th Mayor of San Francisco and the first African-American woman elected.

Office of Transgender Initiatives

OTI works with community and the City to advance equity for transgender and gender nonconforming people.

Outreach Division

Information about our team at the Department of Police Accountability and how we educate the community about police oversight.

Policy Division

Our team makes policy recommendations to align police policies with the law, best practices, and community values.

Rent Board

The San Francisco Rent Board protects tenants from excessive rent increases and unjust evictions while assuring landlords fair and adequate rents.

San Francisco City Hall Events Office

We manage private event rentals in City Hall, such as weddings, nonprofit galas, and corporate celebrations.

San Francisco Employees’ Retirement System (SFERS)

SFERS administers a pension and a compensation plan for current and retired City workers.

San Francisco Health Service System

SFHSS administers the health benefits for all City and County of San Francisco, SFUSD, City College of San Francisco, and the San Francisco Superior Court’s employees and retirees.

SB 1421 Records Division

We respond to requests for records of complaints about policing.

SF City Jobs

Current City and County of San Francisco job openings.

SF Health Network

We are a community of top-rated clinics, hospitals and programs that connects San Franciscans to quality health care.

SF Library

We provide free and equal access to information, knowledge, independent learning and the joys of reading.

SF Planning

Under the direction of the Planning Commission, we work to help guide the growth and development of our City.

Status of Women

We promote equitable treatment and foster the advancement of women and girls.

Treasure Island Development Authority

TIDA is a non-profit, public benefit agency dedicated to the economic development of former Naval Station Treasure Island.

Treasurer & Tax Collector

The Office of the Treasurer & Tax Collector is the banker, tax collector, collection agent and investment officer for the City.

War Memorial

Our venues are re-opening gradually in accordance with current San Francisco Health Orders.