311 Customer Service Center

Customer Service Center for City and County of SF. For nonemergency information or services. Always open.

Adult Probation

We protect the community, serve justice, and change lives.


SFO offers the most nonstop service from the City and the Bay Area to the rest of the U.S. and the world.

Animal Care and Control

SFACC is SF’s only open door animal shelter. We also investigate animal cruelty and rescue wildlife.

Arts Commission

We support artists and arts nonprofits in San Francisco.

Assessment Appeals Board

We decide disputes between the Assessor's Office and property owners to equalize the valuation of taxable property in San Francisco.

Behavioral Health Services

We provide mental health services to SF Health Network, and are responsible for mental health for all SF.

Board of Appeals

The Board of Appeals is a quasi-judicial body that provides the public with a final administrative review process for appeals relating to a wide range of City determinations.

California Academy of Sciences

The mission of the California Academy of Sciences is to explore, explain, and sustain life.

Children, Youth and Their Families

DCYF creates and facilitates innovative citywide policy and projects in support of children, youth and families.

City Administrator

City Administrator Carmen Chu oversees key City services. For more information on every service, visit

Civil Service Commission

We establish a fair system to make sure we hire the best qualified people for public service.

Committee on Information Technology

COIT is the main governance body that makes decisions regarding the future of the City’s technology.

County Clerk

We issue marriage, birth and death certificates, City IDs, and other documents.

Department of Building Inspection

DBI approves plans and issues permits all construction in the City. We make sure construction is safe according to building codes.

Department of Disability and Aging Services

DAS coordinates services for older adults, veterans, people with disabilities, and their families.

Department of Elections

We provide access to voting and election-related services. We help conduct elections that are free and fair.

Department of Emergency Management

DEM manages and prepares for everyday and not-so-everyday emergencies.

Department of Police Accountability

DPA investigates complaints about SFPD officers and recommends policy changes.

Department of Public Health

DPH protects and promotes the health of all San Franciscans.

Department of Technology

Providing innovative, reliable and secure technology solutions that support the delivery of high-quality services to the public.

Digital Services

Making services for everyone.

Disease Prevention and Control

We protect public health through clinics, Public Health Laboratory, and our chronic disease prevention team.

Emergency Medical Services Agency

EMS provides oversight for the Emergency Medical Services System in San Francisco.

Entertainment Commission

We permit and regulate entertainment for venues and events in San Francisco.

Environment Department

We provide solutions that advance climate protection and enhance quality of life for all San Franciscans.

Environmental Health

Improving environments, protecting health, promoting equity. Includes permitting and water and air quality.

Fire Department

SFFD protects San Franciscans from fires and natural disasters, through education and emergency services.

Gender Health SF

We help eligible uninsured transgender adult residents of SF get surgeries and other services.

HIV Health Services

We help people living with HIV or AIDS by getting them medical care, support, and resources.

Homelessness and Supportive Housing

HSH works to make homelessness in San Francisco rare, brief, and one time.

Human Services Agency

HSA offers food and cash assistance, health insurance, job training, early education, and supportive care.

Immigrant Rights Commission

We advise the Mayor and Board of Supervisors on issues and policies related to immigrants who live or work in San Francisco.

Juvenile Probation Department

We provide rehabilitation with care and compassion for youthful offenders within the context of public safety.

Law Library

We provide access to justice with free legal resources and research assistance to everyone.

Maternal, Child, and Adolescent Health

MCAH provides services to pregnant people and families with children. We collaborate with health professionals to improve care.

Mayor's Office of Housing and Community Development

MOHCD supports residents with affordable housing opportunities and essential services to build strong communities.

Municipal Transportation Agency

The SFMTA manages Muni, walking, bicycling, parking, driving, paratransit, and taxis.

Office of Cannabis

We issue cannabis business permits, write cannabis regulations, and foster equity.

Oficina de Participación Cívica y Asuntos de Inmigrantes

Ofrecemos y financiamos programas que ayudan a los inmigrantes. También ayudamos a la Ciudad a cumplir la Ordenanza de Acceso a Idiomas.

Office of Economic & Workforce Development

OEWD advances equitable and shared prosperity for all San Franciscans. We develop sustainable jobs and support businesses of all sizes.

Office of Labor Standards Enforcement

OLSE advances the welfare of San Francisco’s workers through the enforcement of labor laws, proactive public education, and public service.

Office of the Chief Medical Examiner

The OCME provides forensic death investigation services for the public and City agencies.

Office of the Mayor

Mayor London Breed is the 45th Mayor of San Francisco and the first African-American woman elected.

Office of Transgender Initiatives

OTI works with community and the City to advance equity for transgender and gender nonconforming people.

Rent Board

The San Francisco Rent Board protects tenants from excessive rent increases and unjust evictions while assuring landlords fair and adequate rents.

San Francisco City Hall Events Office

We manage private event rentals in City Hall, such as weddings, nonprofit galas, and corporate celebrations.

San Francisco Employees’ Retirement System (SFERS)

SFERS administers a pension and a compensation plan for current and retired City workers.

San Francisco Health Service System

SFHSS administers the health benefits for all City and County of San Francisco, SFUSD, City College of San Francisco, and the San Francisco Superior Court’s employees and retirees.

SF Health Network

Care at Zuckerberg SF General, Laguna Honda, and medical and behavioral health clinics throughout the City.

SF Library

We provide free and equal access to information, knowledge, independent learning and the joys of reading.

SF Planning

Under the direction of the Planning Commission, we work to help guide the growth and development of our City.

Status of Women

We promote equitable treatment and foster the advancement of women and girls.

Treasurer & Tax Collector

The Office of the Treasurer & Tax Collector is the banker, tax collector, collection agent and investment officer for the City.