Report autonomous vehicle incidents

Let us know about any incidents you saw involving driverless cars.

Anong gagawin

If the incident is in progress or requires immediate emergency response, call 911 

1. Fill out a form

Describe the incident involving the autonomous vehicle. Include as many details as you can including:

  • When and where the incident occurred
  • What and who was involved. For example, other vehicles or pedestrians. 
  • What company the autonomous vehicle belongs to. For example, Waymo or Zoox. If unknown, include a vehicle description or license plate number.

Including detailed time, time, location and any photos or videos facilitates review of incidents.

2. Track your case

After you report, you will get a tracking number from 311. You can use this number, and your email address if provided, to track your case online.

Phone

Phone

Call 311 to make a report

311

415-701-2311 if calling from outside San Francisco
For TTY, press 7

Humingi ng tulong

Phone

311

415-701-2311 if you are calling from outside of San Francisco

For TTY, press 7

Last updated November 8, 2024