Request street or sidewalk cleaning

Describe the issue you want to report, and include a photo, if you can.

We will need:

• The location 
• The type of object (for example, furniture, mattress, or shopping cart)

After you report, you will get a tracking number from 311. You can use this number, and your email address if provided, to track your case online or on the SF311 mobile app. 

Expected response time

• Electronics or appliances: 4 business hours
• Furniture: 4 business hours
• Human or animal waste: 12 to 24 hours
• Mattress: 4 business hours
• Medical waste:12 to 24 hours
• Neglected building (blight): 21 calendar days
• Oil, paint, or other spill: 8 hours
• Overflowing public garbage can: 2 hours
• Overgrown lot (blight): 21 calendar days
• Other loose garbage or debris: 24 to 48 hours
• Other contained garbage: 4 business hours
• Shopping cart: 4 business days
• Transit shelter or platform: 3 calendar days