TOPIC

311 online services

View all our online 311 services and submit requests over the web 24 hours a day.

Screenshots of the San Francisco 311 mobile app showing the main app landing page, the page for submitting a new report, and the page to view recently opened reports in a map view

Request services on the go with the SF311 mobile app

With the SF311 mobile app, City services are just a few taps away. Download the app for Android or iPhone and start requesting some of the City's most popular services.Learn more

Services

Feedback and help

Trash, graffiti, and street cleaning

Street and sidewalk maintenance

Transportation signs, signals, and markings

Other problems and complaints

Report a noise problem
Submit a noise complaint or report active noise problems that are in violation of noise regulations.
Report a violation of sidewalk or parking lane use by businesses
What to do if you see businesses not following rules for their shared space or parklet
Report problems with public wireless internet access
Report issues connecting to or using public wireless internet provided by the City
File a consumer complaint with the District Attorney
Fill out a consumer complaint form with relevant documents, receipts, or photos.
File a complaint with the City Attorney
Report a complaint about a business or property owner
File a complaint about police services
Start the complaint process about an SFPD officer or police policy.
Report fumes, odors, or second hand smoke
Report a complaint about fumes, odors, or second hand smoking inside a business, hotel, or residence.
Submit a complaint about your taxi experience
Report complaints with San Francisco taxi services including no shows, accidents, overcharging, and unsafe driving
Report an unpermitted taxi cab
Report unpermitted or out of town taxi cabs that are soliciting or picking up passengers
Report autonomous vehicle feedback and incidents
Share feedback or report incidents involving driverless cars
Request a street safety evaluation
Request review for additional stop signs, warning signs, crosswalks, signal timing changes, street visibility, school area safety, and other street safety concerns
Report a Planning Code violation
Request enforcement of the City's Planning Code.

Additional services

If you're not finding the service you need or you're not sure which service to use, give us a call. More services are available over the phone. 

311
415-701-2311 if you are outside of San Francisco. Hearing or speaking impaired; please call TDD/TTY 711