Overpayment Protocol for Behavioral Health Federal Insurance Programs
To update the FY24-25 protocol (FY24-25), we reviewed the Medicaid and Medicare laws, regulations, contracts and agency manuals. In addition, we leveraged the feedback received from DHCS during their Acute Inpatient Psychiatric Hospital Triennial Review (December 2022/January 2023) SMHS Outpatient Triennial Review (February/March 2023).
To simply the protocol and process, we designed a flexible protocol that can be used for almost any funding stream (SMHS vs. DMC-ODS) and payer (Medicare vs. Medicaid).
We created a slide-deck presentation that describes the updated audit protocol and contextual.
In addition, we posted a 30-minute video to the BHS Vimeo channel - - it walks you through the slide-deck presentation.
Please note - - due to the implementation of Epic within BHS, we had to cancel a subset of SMHS audits - - we've updated our annual calendar of audits, check it out: BHS Compliance Audit Calendar FY24-25 (updated, 09/19/2024)
Our Monitoring Processes and Our Tools to Support Agencies
We have created processes and tools that are designed to reduce the level of administrative burdens that Agencies experience with monitoring and auditing.
- Audit Planning Meeting: we conduct a group meeting each month with the Agencies slated for audits. The meeting is optional, and the goal is to help Agencies have a smooth audit. We created a slide-deck presentation for the Agency Planning Meeting.