What to do
If a fire hydrant is damaged, gushing water, or leaking a lot, call 911 immediately.
1. Fill out a form
Describe the issue you want to report. For example, water pooling in the street, a strong sewage odor, or a fire hydrant that has constant dripping or seeping from the base.
We will need:
- The location
- The type of issue
2. Track your case
After you report, you will get a tracking number from 311. You can use this number, and your email address if provided, to track your case online or on the SF311 mobile app.
Phone
Phone
Call 311 to make a report
415-701-2311 if calling from outside San Francisco
For TTY, press 7
Mobile App
Get help
Phone
415-701-2311 if you are calling from outside of San Francisco
For TTY, press 7
Last updated September 25, 2024