What to do
The City must give you written materials in Chinese, Spanish or Filipino, not just English. You can also request materials in your language.
You can ask for an interpreter to help you with city meetings, hearings, and services.
You can report translations that you can not understand.
1. Fill out the form
Fill out the complaint form in English.
You can also submit a language access complaint form in your language.
- Formulario de Quejas por Accesibilidad Lingüística (Spanish)
- 語言服務投訴表 (Chinese)
- Form para sa reklamo sa Language Access (Filipino)
2. Send in the form
Complete the form online.
You can also speak to someone on the phone.
3. Hear back from us
We’ll tell you what happened within 30 days, if you give us your email or phone number.
You can report without giving your name. But if you don’t give us your name we can not ask you questions or tell you what happened.
Last updated September 7, 2023