What to do
The City must give you written materials in Chinese, Spanish or Filipino, not just English. You can also request materials in your language.
You can ask for an interpreter to help you with city meetings, hearings, and services.
You can report translations that you can not understand.
1. Fill out the form
Fill out the English form, or download a form in your language and fill it out.
2. Send in the form
You can send the form to us by email, mail or fax.
You can also tell us on the phone.
3. Hear back from us
We’ll tell you what happened within 30 days, if you give us your email or phone.
You can report without giving your name. But if you don’t give us your name we can not ask you questions or tell you what happened.
It’s important to make sure all departments are providing language access. So we report every year on Language Access in San Francisco.
Get help
Fax
415-581-2351
Office of Civic Engagement and Immigrant Affairs
1155 Market Street, First Floor
San Francisco, CA 94103
Phone
OCEIA
Last updated October 3, 2022