Give feedback to 311
Send a compliment or complaint, tell us how we did, or share thoughts on what you like and how we can improve
Report unsafe scooter riding
Report improper operation and unsafe riding of Lime and Spin scooter share scooters
We help San Francisco residents, visitors, and businesses access City services and information 24 hours a day, 7 days a week via phone, web, and mobile. We offer assistance in over 160 languages over the phone.
Need to report a broken sidewalk or fallen tree? 311 can help with all your nonemergency needs. Request City services online, on our mobile app, or by phone 24 hours a day, 7 days a week.
After you submit a request, check the status of your case using your service request number or email address.
Ask a question or get nonemergency City information in over 160 languages. Call us at 3-1-1 or 415-701-2311 if calling from outside SF.
Explore our data with reports and visualization tools. Access our open data on DataSF.
Report blocked driveway or illegal parking
Tell us where the problem is so we can issue a citation or tow the vehicle.
Request street or sidewalk cleaning
Tell us where the problem is and what type of trash needs to be cleaned up.
Report an abandoned vehicle
Report a car, truck, or motorcycle that's been parked in one spot for more than 72 hours.
Report homeless encampments
Report homeless tents and other structures in San Francisco for removal
Report a damaged or fallen tree
Report problems with trees that are an urgent safety concern
Report pothole and street issues
Report defects in streets including potholes, missing manhole covers, or faded street markings
Report graffiti issues
Report graffiti on buildings, public property, and other objects
Report flooding, water leaks, sewer backup, or odor issues
Tell us if there are flooding, sewage backup or odor problems on the street.
Report curb and sidewalk problems
Report sidewalks, curbs, and public stairways that are cracked, raised by tree roots, or have other defects including side sewer covers that need repair.
See all 311 online services
View our full list of online services
With the SF311 mobile app, City services are just a few taps away. Download the app for Android or iPhone and start requesting some of the City's most popular services.
We are the customer service center for San Francisco, available 24 hours a day 7 days a week for residents, visitors, and businesses seeking information or City services. You can reach us over the phone in over 160 languages, online, in our mobile app, or over Twitter.