資源收集
BHS 文化與語言能力資源
有關提供適合文化和語言的服務的政策、報告和資源。
服務
我們致力於發展和維護具有文化競爭力、以消費者為導向和以社區為基礎的醫療服務。文化能力是醫療保健提供者為我們不同人群提供有效服務的基本要求。
語言服務
我們為行為健康服務 (BHS) 計劃提供語言服務,包括:
- 解釋
- 翻譯
- 書面文件
- 美國手語 (ASL)
要請求支持,請填寫下面連結的表格之一併發送電子郵件至BHS-Lang-Support@sfdph.org 。所有相關問題都可以發送至同一個電子郵件地址。
- 對於需要語言支援的BHS 公務員,請使用此表格:翻譯口譯申請表:BHS 內部
- 對於與 BHS 簽約的 CBO 員工,請使用此表格:試點計劃:Lang。對社區組織的支持
如果您來自某個機構並且需要提交您的文化能力員工報告,請參閱下面的文件部分以取得指導。
文化能力服務
我們支持文化能力追蹤系統資料庫,幫助專案進行維護、管理、追蹤和報告。它還可以幫助提交員工資訊並建立圖表和報告。
文件
文化能力和語言資源
年度文化能力計劃
This FY23-24 Cultural Competency Plan Update provides updates on FY23-24 and provides plans moving forward.
2022-2023 Cultural Competence Plan Update including objectives such as understanding the impacts of racism and discrimination on our workforce and communities, building workforce capacity to provide culturally congruent care for our communities with the greatest health inequities, and improving systemwide anti-racist practices and policies.
Given the constant increase in demand for services from Limited English Proficiency (LEP) clients and greater emphasis on this from Dept. of Health Care Services, BHS has been allowed to devote a greater amount of resources to meeting these needs.
The Cultural Competence Plan is first a report about the current landscape of how BHS is currently providing culturally and linguistically competent care and secondly, outlines what the future priorities for the City and County Behavioral Health Plan are going forward.
BHS is committed to offering culturally competent care essentially by providing client-centered care. One strategy for addressing diversity or disparity needs stemming from education, health literacy, age, gender, income, sexual orientation, religion, disability status, socioeconomic class and access to care, among others is to use the directives noted in the CLAS.
The goal of this report is to provide an overview of the cultural and linguistic competence efforts by the San Francisco Department of Public Health (SFDP) - Community Behavioral Health Services during FY 14-15.
The San Francisco Mental Health Plan (MHP) is required by the State Department of Mental Health to establish a Cultural Competence Plan for achieving cultural and linguist competency under specialty mental health services for Medi-Cal beneficiaries.
政策和標準
The National Standards for Culturally and Linguistically Appropriate Services (CLAS) are the benchmark for improving both quality and equity in the provision of health care. The CLAS Standards Checklist provides agencies and programs with an outline of steps they can and should take to go about that effort in breaking down barriers.
For the most up-to-date info on CLAS standards go to the National CLAS Standards website.
3.02-15 Formally designates cultural and linguistic competence as an essential characteristic and defining quality/standard that must be embedded in all aspects of the Behavioral Health Services (BHS) systems of care. Substantive Revision. Replaces 3.02-15 of May 30, 2018.