Cultural and linguistic competency resources

The Cultural Competence Tracking System helps programs in maintenance, management, tracking, and reporting. It also helps uses submit staff information and create charts and reports. Access the Cultural Competence Tracking System Database.

Community Advisory Board (CAB) Questionnaire for contracted Community Based Organizations (CBOs) and Civil Service Clients to increase community participation and involvement in the decision making processes that dictate service needs and implementation.

Word template for the 2017-2018 Community Advisory Board (CAB) Questionnaire including information on agency or civil service site, program, and services.

Presentation of changes made to the Community Advisory Board (CAB) questionnaire and breakdown of each question.

You must post signs in the reception areas of your civil service clinics and program sites to let people know they can get interpreters for free. Signs and posters are available in many languages. Contact BHS-Lang-Support@sfdph.org for hard copies.

2022-2023 Cultural Competence Plan Update including objectives such as understanding the impacts of racism and discrimination on our workforce and
communities, building workforce capacity to provide culturally congruent care for our communities with the greatest health inequities, and improving systemwide anti-racist practices and policies.

Given the constant increase in demand for services from Limited English Proficiency (LEP) clients and greater emphasis on this from Dept. of Health Care Services, BHS has been allowed to devote a greater amount of resources to meeting these needs.

The Cultural Competence Plan is first a report about the current landscape of how BHS is currently providing culturally and linguistically competent care and secondly, outlines what the future priorities for the City and County Behavioral Health Plan are going forward.

BHS is committed to offering culturally competent care essentially by providing client-centered care. One strategy for addressing diversity or disparity needs stemming from education, health literacy, age, gender, income, sexual orientation, religion, disability status, socioeconomic class and access to care, among others is to use the directives noted in the CLAS.

The goal of this report is to provide an overview of the cultural and linguistic competence efforts by the San Francisco Department of Public Health (SFDP) - Community Behavioral Health Services during FY 14-15.

The San Francisco Mental Health Plan (MHP) is required by the State Department of Mental Health to establish a Cultural Competence Plan for achieving cultural and linguist competency under specialty mental health services for Medi-Cal beneficiaries.

The National Standards for Culturally and Linguistically Appropriate Services (CLAS) are the benchmark for improving both quality and equity in the provision of health care. The CLAS Standards Checklist provides agencies and programs with an outline of steps they can and should take to go about that effort in breaking down barriers.

The San Francisco Department of Public Health is committed to developing and maintaining health services that are culturally competent, consumer-guided and community-based. Cultural competence is an essential requirement for health care providers to provide effective services to our diverse populations.