RESOURCE COLLECTION

Compliance monitoring

Annual Reporting

Annual reporting and periodic inspections are the two primary tools that the Asset Management Team uses to monitor projects, assess their performance, and ensure ongoing compliance.

Annual Occupancy Report (AOR)

The Annual Occupancy Report XL (“AOR XL”) is the reporting form that MOHCD uses to collect occupancy data about the multifamily, affordable rental housing developments that it has financed or in some other way supported and which it currently regulates. The report gathers data across three categories: unit occupancy, tenant demographics and evictions. This includes move-in dates, household income, household size, rents and rent increases, among other data. MOHCD uses this information to evaluate compliance with the affordability requirements of the loan agreement, declaration of restrictions or other regulatory agreement that governs a particular project.

The AOR-XL was launched in 2024 and replaced MOHCD’s Annual Monitoring Report (“AMR”) as the reporting vehicle for rent/occupancy, eviction and demographic data. It is due annually for all MOHCD-financed projects and is intended as an interim reporting tool as MOHCD continues to develop a new, online reporting system.

The AOR-XL for 2024 is due on August 1, 2025.

Call for Submissions – 2024 Annual Occupancy Report XL and Senior Restricted Annual Monitoring Report (PDF) (NEW)

List of Developments Required to Submit a 2024 AOR-XL (PDF) (NEW)

AOR-XL Reporting Form (Excel) (NEW)

Enabling Disabled Macros In Excel (PDF)

AOR-XL Video Training (YouTube)

Annual Monitoring Report

The Annual Monitoring Report (AMR) collects data about project operations and fiscal performance. The report is required of most projects that have been financed by MOHCD. (Project owners should check the financing agreement with MOHCD to determine whether or not the requirement applies to a project.) The report is due on May 31 for projects whose business year ends on 12/31 and on November 30 for projects whose business year ends on 6/30, and it must be submitted in electronic form only to moh.amr@sfgov.org. For more information about the AMR, contact Mike McLoone.

Annual Monitoring Report forms for Reporting Year 2024

2024 AMR – Call for Submissions (PDF)

2024 AMR for LOSP Projects – Call for Submissions (PDF)

AMR Reporting Year 2024 (Excel)

AMR Reporting Year 2024 for LOSP Projects (Excel)

2024 AMR Deadlines for MOHCD-Financed Projects (PDF)

2024 AMR Deadlines for MOHCD-Financed Projects with LOSP Funding (PDF)

Owner Compliance Certificate 2024 (PDF)

Audit Requirements for MOHCD-Funded Projects (PDF) (effective 3/14/2016)

Policy on AMR Deadlines and Extensions (PDF)

Eviction Prevention Information Notice (MS Word)

Guide for Completion of AMR Report (PDF) 

How-to videos: The MOHCD Asset Management staff have created training videos that can be downloaded for viewing anytime. These videos may also be shown at the in-person trainings that we offer. We make these available online so that they can be utilized anytime, based on the training needs of relevant staff, and as staffing transitions occur.

Video Training Modules (NEW)

Suggested Sequence of Video Modules (PDF)  (NEW)

Annual Monitoring Report — AMR-EZ

The AMR-EZ is used to collect a more-limited set of data about project operations. This report is required of projects with City contracts that impose relatively fewer obligations compared to projects that are required to submit the more-comprehensive AMR. MOHCD will inform you if you are authorized to use and submit the AMR-EZ instead of an AMR. If you have any questions, contact Mike McLoone.

2024 AMR-EZ – Call for Submissions (PDF)

2024 AMR-EZ and CDLAC Certification of Compliance – Call for Submissions (PDF)

2024 Request for CDLAC Certification of Compliance (PDF)

AMR-EZ Reporting Year 2024 (Excel)

AMR-EZ Deadlines and Extensions (PDF) (effective 12/19/2018)

AMR-EZ - Guide for Report Completion (PDF)

MOHCD Project List for 2024 AMR-EZs and Certifications of Compliance (Excel)

Enabling Disabled Macros In Excel (PDF)

Periodic inspections

The Asset Management Team conducts periodic inspections of projects financed by MOH to determine if they are being operated in compliance with the terms of the MOHCD financing agreements and applicable City and federal regulations. The inspections entail a physical inspection of the project, as well as an examination of tenant files and property management records. For more information on periodic inspections, contact Scott Madden

MOHCD inspection forms - These are the forms used by MOHCD staff to conduct periodic inspections.

Site Inspection Notice (PDF)

Interview with Staff (PDF)

Property Inspection Form (PDF)

Tenant File Review Checklist (PDF)

Affordability restrictions – income limits and maximum rents

To ensure that the rental housing financed by MOHCD is available to and affordable to low-income people, each project is subject to a set of affordability restrictions, which are enforced through a financing agreement and/or a deed restriction which is usually titled “Declaration of Restrictions” or a "Regulatory Agreement". The affordability restrictions define the income limit(s) that apply to a project and set the maximum rents that can be charged, and among other things, they may also set limits on annual rent increases. Income limits and maximum rents change annually, based on data from the federal Department of Housing and Urban Development.

The limits and maximums for 2025 are effective May 2, 2025, see links below:

Guidance Letter (PDF)

2025 Income Limits (PDF)

2025 Maximum Rents (PDF)

AMI General FAQ (PDF)

More information on income and rent limits, including historic data, is available on the Income Limits and Rent Limits for Affordable Rental Projects Under Contract with MOHCD page.

Demographic information collection forms

MOHCD collects data on the race, ethnicity, sexual orientation and gender identity of the participants and tenants of the housing programs and projects that we fund. The information will help us to ensure that these programs, projects and services are addressing the needs of diverse communities. In addition, the information helps us to meet the reporting requirements of important funders of affordable housing, like HUD (U.S. Department of Housing and Urban Development).

Demographic Information Collection Forms

Tenant income certifications

The following forms must be used to conduct initial and annual income certifications of prospective and existing tenants in MOHCD-funded projects.

Tenant Income Certification Form (PDF)

Tenant Income Certification Questionnaire (PDF)

Tenant Income Certification Policy for MOH-Funded Tax Credit Projects (PDF)

Technical Guide for Determining Income and Allowances (PDF) - for HOME-funded projects only

Marketing requirements for MOHCD-financed multifamily rental projects

Before advertising the availability of units for lease in a project or the opening of the waiting list, owners and property managers must notify MOHCD of this action by completing a Marketing Plan Template and submitting it to the staff person assigned to the project on MOHCD’s asset management and compliance monitoring team.

Once the marketing plan is approved, MOHCD will post information about the available units or opening of the wait list on DAHLIA - the City's internet portal where members of the public may get information and apply for affordable housing.

Please review the housing preferences that may apply to your project on our Lottery Preference page. General information for people seeking affordable housing in San Francisco can also be found on our web site at this location.

Policy documents

Notice Regarding Option to Remove Caps on Distributions of Residual Receipts (PDF) (Effective June 23, 2020) 

MOHCD 2019 AMI Hold Harmless Policy Update (PDF) (effective 5/3/2019)

Program Income Overview (MS Word)

Ground Lease Policy (PDF)

Residual Receipts Policy (PDF) (updated 5/16/2025)

Insurance Requirements (PDF)

Operating Fees Policy (PDF) (effective 11/15/2024)

Cash Out, Acquisition/Rehabilitation, Resyndication and Refinancing Policy (PDF) (effective 6/19/2020)

LOSP Policies and Procedures Manual (PDF)

Capital Needs Assessment policy and related documents

CNA Policy for MOHCD-Financed Projects (PDF)

Replacement Reserve Analysis - Sample (Excel)

Fannie Mae Guidelines (PDF)

Fannie Mae Form 4327 (PDF)

Fannie Mae Form 43227a - Instructions (PDF)

Partner agencies