What to do
For complaints about illegal solicitation from a limousine and complaints about real time ride sharing companies (like Uber or Lyft), please contact the California Public Utilities Commission at 800-894-9444.
1. Fill out a form
Describe the taxi cab and the incident.
We will need:
- The incident date and time
- The location
- The type of cab (unpermitted or out of town)
- The type of complaint (soliciting or picking up passengers)
- A description of the taxi cab
2. Track your case
After you report, you will get a tracking number from 311. You can use this number, and your email address if provided, to track your case online.
Phone
Phone
Call 311 to make a report
415-701-2311 if calling from outside San Francisco
For TTY, press 7
Get help
Phone
415-701-2311 if you are calling from outside of San Francisco
For TTY, press 7
Last updated September 25, 2024