What to do
If the bicycle is from a different bikeshare company or privately owned, file a different report instead.
1. Fill out a form
We will need:
- A description of the issue (for example blocking a sidewalk or locked to a tree)
- The location
- Bikeshare company name
- Individual bike number
Include a photo for faster response.
2. Track your case
After you report, you will get a tracking number from 311. You can use this number, and your email address if provided, to track your case online.
Phone
Phone
Call 311 to make a report
415-701-2311 if calling from outside San Francisco
For TTY, press 7
Get help
Phone
415-701-2311 if you are calling from outside of San Francisco
For TTY, press 7
Last updated September 25, 2024