Apply to get help with your rent

You can apply to get up to 18 months of rental assistance including prospective rental assistance and utility assistance.

What to do

1. Apply to get help with your rent

Due to the high volume of applications and depending on your household income and eviction risk, processing times may range from several weeks to more than four months. Tenants and landlords are encouraged to apply as soon as possible and to ensure that they have uploaded all required documents, as to not delay processing.

Under state law AB-832 and through March 31, 2022, tenants with pending applications are protected from eviction regardless of the time it takes to fully process. If you have been served with an eviction notice or lawsuit, contact the Eviction Defense Collaborative to help you with the legal process: call 415-659-9184, email legal@evictiondefense.org or visit in-person 1338 Mission Street (Monday, Wednesday and Friday, 10-11:30 am and 1-2:30 pm).

Visit housingiskey.com for more information.

For help with your application, please call the California COVID-19 Rent Relief Program’s Call Center at 833-430-2122.

2. Check if you meet all eligibility criteria

You must have had financial hardship during the pandemic

You can either:

  • have qualified for unemployment benefits
  • experienced a reduction in household income, incurred significant costs, or experienced other financial hardship

You must be able to demonstrate a risk of experiencing homelessness or housing instability

This can include:

  • past-due rent or utilities
  • unsafe or unhealthy living conditions
  • any other evidence of such risk

You can apply if you are a subtenant. The master tenant does not need to be involved in the first part of the application process. 

Your landlord can also apply directly. 

You must not make more than a certain amount for your household size

The maximum income depends on your household size:

  • For 1 person, $102,450
  • For 2 people, $117,100
  • For 3 people, $131,750
  • For 4 people, $146,350
  • For 5 people, $158,100
  • For 6 people, $169,800
  • For 7 people, $181,500
  • For 8 people, $193,200

These income limits are at or below 80% of HUD’s Area Median Income (AMI) for San Francisco. Households with the lowest incomes and tenants who have received eviction notices will be prioritized.

Current eviction protections

Landlords seeking to take eviction action must demonstrate to the court upon filing an unlawful detainer (UD) complaint (lawsuit) paperwork that the tenant they seek to evict was denied rental assistance – Otherwise, the court will not issue the summons. IF YOU HAVE NOT APPLIED FOR RENTAL ASSISTANCE, PLEASE DO SO NOW, AS IT WILL PROVIDE PROTECTION AGAINST EVICTION. 

Tenants:  Do not move out!  You have rights even after the moratorium expires and rental assistance coverage is through at least March 31, 2022. If you have unpaid rent or are struggling to pay rent that will be due starting October 1, please apply to housingiskey.com as soon as possible. Do not delay!

If you receive any eviction papers (documents that contain words like “summons” or “complaint” or “unlawful detainer”), please contact legal@evictiondefense.org or 415-659-9184 as soon as possible.

If you could not pay rent from March 1 to August 31, 2020

AB-832 prohibits evictions for nonpayment of rent for these months. The landlord cannot evict, but can take the tenant to small claims court starting November 1, 2021 for any rent that is still unpaid. AB-832 requires the tenant to provide landlord a signed declaration in response to a 15-day notice.

For small claims help, speak with an attorney at Bay Area Legal Aid’s Rent Debt Legal Clinic every fourth Friday by calling 415-982-1300 to make an appointment. 

If you could not pay rent between September 1, 2020 and September 30, 2021

AB-832 prohibits evictions for nonpayment of rent for these months. The landlord cannot evict, but can take the tenant to small claims court starting November 1, 2021 for any rent that is still unpaid.  AB-832 requires the tenant to provide landlord signed declaration(s) in response to 15-day notice(s), AND by September 30, 2021 to pay at least 25% of the missed rent from September 2020 – September 2021 rents (can be lump-sum). 

For small claims help, speak with an attorney at Bay Area Legal Aid’s Rent Debt Legal Clinic every fourth Friday by calling 415-982-1300 to make an appointment. 

City rental assistance program

Before September 3, the California COVID-19 Rent Relief Program covered the period April 2020-March 2021, and a local program covered the period April 2021 and later. All eligible households who applied to the local program will receive up to 18 months of assistance when combined with the California COVID-19 Rent Relief Program.

Tenants and landlords are encouraged to apply as soon as possible

No low-income tenant should be evicted for unpaid rent dating back to April 2020. Rental assistance is available. Tenants and landlords can apply directly. Apply now!

Get help

Get free help with your application

Call the California COVID-19 Rent Relief Program Call Center at 833-430-2122 or visit housingiskey.com.

 

Last updated January 13, 2022