Permit Center Services

We offer the following over-the-counter drop-in services.

Hours of Operation

Monday, Tuesday, Thursday, Friday: 7:30AM - 4:00PM 
Wednesday: 9:00AM - 4:00PM

The Department of Building Inspection (DBI) reviews every building permit application for life safety and building code compliance.

Over the Counter (OTC) without Plans

Submit your over-the-counter no plans project in person.  Remember to bring your application and completed forms with supporting documents with you. Each customer may submit a maximum of two OTC No Plans applications per review.  Email DBI techq@sfgov.org if you are uncertain whether your project requires plans. Additional information on OTC projects is found here.

Over the Counter (OTC) with Plans 

NEW! We now offer drop-in service for Over the Counter (OTC) with plans projects.  

The Permit Center will no longer offer the ability to schedule appointments.  We've also eliminated the Same Day drop-in queue and Waitlist service. Just drop-in!

Each customer may submit a maximum of one application per review.

Click here for a list of the forms required by DBI and other permitting departments. Additional information on OTC projects is found here.

Over the Counter (OTC) Fire-Only

Submit your OTC fire and life safety projects by following the above OTC with plans process. 

For additional questions: firesafety@sfgov.org 

Or visit: SFFD Plan Review 

Trade Permits (Mechanical, Electrical, Plumbing and Solar)

Apply for the following Trade Permit online if you are a licensed contractor with an online DBI account:

You may also apply in person, an appointment is not required. Limit 3 applications per review.

Email DBI for additional questions: dbicustomerservice@sfgov.org 

Of visit: SF DBI

Technical Services Division (DBI)

General questions and assistance with the San Francisco Building Code.

*Service Hours; Mon, Tues, Thur, Fri: 7:30 AM to 11:30 AM; Weds 9:00 AM to 11:30 AM

Contact by email for assistance at techq@sfgov.org

 

Key Programs Counter (DBI)

Form submittal and questions for the following programs:  
Accessible Business Entry Program (ABE), Accessory Dwelling Unit Program (ADU), Mandatory Soft Story Program, Building Occupancy Resumption Program (BORP), Building Façade Inspection and Maintenance, Unit Legalization.

*Service Hours; Mon, Tues, Thur, Fri: 7:30 AM to 4:00 PM; Weds 9:00 AM to 4:00 PM

SF Public Works (BSM)

BSM provides the following Over the Counter (OTC) construction services in person.

  • Street Space permit
  • Sidewalk Repair permit
  • Inspection Right-of-Way Conformity 
  • General BSM permitting questions
  • Acceptance of documents for a permit under review (Bonds, insurance, etc)
  • Acceptance of payments for permits via check or credit card. Cash will not be accepted. 
  • Limit 3 applications per review

In-house and commercial permits for BSM are only accepted via the online portal /email and will not be accepted at the Permit Center. 

Email Public Works for additional questions: streetspace@sfdpw.org

Or visit SF Public Works 

 

SF Planning Consultation Services

SF Planning provides in-person consultation service for the following:

  • General Land Use and Zoning 
  • Design Review
  • SF Planning Code 
  • Neighborhood plan or area plan
  • General questions and assitance

An appointment is not required.

Email SF Planning for additional questions: pic@sfgov.org

Or visit: SF Planning 

 

SF Department of Public Health (DPH)

SF DPH provides the following services at the Permit Center. An appointment is not required.

* Environmental Health OTC plan review; weekdays: 9:00AM to 3:00PM

Environmental Health in-person general assistance is available during the Permit Center's hours of operation. 

  • Applications and payments
  • Appointments
  • General questions 

Email SF DPH for additional questions: EnvHealth.DPH@sfdph.org

Or visit: SF DPH Environmental Health

Last updated September 21, 2021