Permit Center Services

We offer the following over-the-counter drop-in services.

Hours of Operation

Monday, Tuesday, Thursday, Friday: 7:30AM - 4:00PM 
Wednesday: 9:00AM - 4:00PM

The Department of Building Inspection (DBI) reviews every building permit application for life safety and building code compliance.

Over the Counter (OTC) without Plans

Submit your over-the-counter no plans project in person.  Remember to bring your application and completed forms with supporting documents with you. Each customer may submit a maximum of two OTC No Plans applications per review.  Email DBI if you are uncertain whether your project requires plans. Additional information on OTC projects is found here.

Over the Counter (OTC) with Plans 

NEW! We now offer drop-in service for Over the Counter (OTC) with plans projects.  

The Permit Center will no longer offer the ability to schedule appointments.  We've also eliminated the Same Day drop-in queue and Waitlist service. Just drop-in!

Each customer may submit a maximum of one application per review.

Click here for a list of the forms required by DBI and other permitting departments. Additional information on OTC projects is found here.

Over the Counter (OTC) Fire-Only

Submit your OTC fire and life safety projects by following the above OTC with plans process. 

For additional questions: 

Or visit: SFFD Plan Review 

Trade Permits (Mechanical, Electrical, Plumbing and Solar)

Apply for the following Trade Permit online if you are a licensed contractor with an online DBI account:

You may also apply in person, an appointment is not required. Limit 3 applications per review.

Email DBI for additional questions: 

Of visit: SF DBI

Technical Services Division (DBI)

General questions and assistance with the San Francisco Building Code.

*Service Hours; Mon, Tues, Thur, Fri: 7:30 AM to 11:30 AM; Weds 9:00 AM to 11:30 AM

Contact by email for assistance at


Key Programs Counter (DBI)

Form submittal and questions for the following programs:  
Accessible Business Entry Program (ABE), Accessory Dwelling Unit Program (ADU), Mandatory Soft Story Program, Building Occupancy Resumption Program (BORP), Building Façade Inspection and Maintenance, Unit Legalization.

*Service Hours; Mon, Tues, Thur, Fri: 7:30 AM to 4:00 PM; Weds 9:00 AM to 4:00 PM

SF Public Works (BSM)

BSM provides the following Over the Counter (OTC) construction services in person.

  • Street Space permit
  • Sidewalk Repair permit
  • Inspection Right-of-Way Conformity 
  • General BSM permitting questions
  • Acceptance of documents for a permit under review (Bonds, insurance, etc)
  • Acceptance of payments for permits via check or credit card. Cash will not be accepted. 
  • Limit 3 applications per review

In-house and commercial permits for BSM are only accepted via the online portal /email and will not be accepted at the Permit Center. 

Email Public Works for additional questions:

Or visit SF Public Works 


SF Planning Consultation Services

SF Planning provides in-person consultation service for the following:

  • General Land Use and Zoning 
  • Design Review
  • SF Planning Code 
  • Neighborhood plan or area plan
  • General questions and assitance

An appointment is not required.

Email SF Planning for additional questions:

Or visit: SF Planning 


SF Department of Public Health (DPH)

SF DPH provides the following services at the Permit Center. An appointment is not required.

* Environmental Health OTC plan review; weekdays: 9:00AM to 3:00PM

Environmental Health in-person general assistance is available during the Permit Center's hours of operation. 

  • Applications and payments
  • Appointments
  • General questions 

Email SF DPH for additional questions:

Or visit: SF DPH Environmental Health

Last updated September 21, 2021