Permit Center Construction Services

We offer the following over the counter services and permits for construction.

Permit Center Hours of Operation

Monday, Tuesday, Thursday, Friday: 7:30 am - 4:00 pm 
Wednesday: 9:00 am - 4:00 pm

*Limited hours for the following counters: 

  • Technical Services Division (DBI) 
    • Mon, Tues, Thur, Fri: 7:30 am to 11:30 am; Weds 9:00 am to 11:30 am
  • Environmental Health OTC Plan Review (DPH)
    • Weekdays: 9:00 am to 3:00 pm
  • Public Works: Urban Forestry (PW)
    • Mon 10:00 am to 4:00 pm
    • Tues, Weds, Thur, Fri: 9:00 am to 4:00 pm
  • SF Recreations and Parks 
    • Thursday, December 30th, 2021 - Monday, February 14, 2022: Window 37 will be closed, but service will be available through the call center.
    • Information on how to reach staff or to book online can be found at sfrecpark.org

Over the Counter (OTC) without Plans

Submit your over-the-counter no plans project in person.  Remember to bring your application and completed forms with supporting documents with you. Each customer may submit a maximum of two OTC No Plans applications per review.  Email DBI techq@sfgov.org if you are uncertain whether your project requires plans. Additional information on OTC projects is found here. 

Over the Counter (OTC) with Plans 

We offer drop-in service for Over the Counter (OTC) with plans projects.  

The Permit Center will no longer offer the ability to schedule appointments.  Just drop-in!

Each customer may submit a maximum of one application per review.

Click here for a list of the forms required by DBI and other permitting departments. Additional information on OTC projects is found here.

Over the Counter (OTC) Fire-Only

Submit your OTC fire and life safety projects by following the above OTC with plans process. 

For additional questions: firesafety@sfgov.org 

Or visit: SFFD Plan Review 

Trade Permits (Mechanical, Electrical, Plumbing and Solar)

Apply for the following Trade Permit online if you are a licensed contractor with an online DBI account:

You may also apply in person, an appointment is not required. Limit 3 applications per review.

Email DBI for additional questions: dbicustomerservice@sfgov.org 

Of visit: SF DBI

Technical Services Division (DBI)

General questions and assistance with the San Francisco Building Code.

*Counter Hours; Mon, Tues, Thur, Fri: 7:30 am to 11:30 am; Weds 9:00 am to 11:30 am

Contact by email for assistance at techq@sfgov.org

Key Programs Counter (DBI)

Form submittal for the following programs, please contact the programs directly if you have questions:  

Accessible Business Entry Program (ABE) dbi.abe@sfgov.org, Accessory Dwelling Unit Program (ADU) pic@sfgov.org, Mandatory Soft Story Program softstory@sfgov.org, Building Occupancy Resumption Program (BORP) dbicustomerservice@sfgov.org, Building Façade Inspection and Maintenance dbi.facade@sfgov.org,  Unit Legalization unitlegalization@sfgov.org.

*Counter Hours; Mon, Tues, Thur, Fri: 7:30 am to 4:00 pm; Weds 9:00 am to 4:00 pm

SF Public Works (BSM)

BSM provides the following Over the Counter (OTC) construction services in person.

  • Street Space permit
  • Sidewalk Repair permit
  • Inspection Right-of-Way Conformity 
  • General BSM permitting questions
  • Acceptance of documents for a permit under review (Bonds, insurance, etc)
  • Acceptance of payments for permits via check or credit card. Cash will not be accepted. 
  • Limit 3 applications per review

In-house and commercial permits for BSM are only accepted via the online portal /email and will not be accepted at the Permit Center. 

Email Public Works for additional questions: streetspace@sfdpw.org

Or visit SF Public Works

SF Public Works Urban Forestry (BUF)

BUF provides the following services and permits.

All applications for tree planting, tree removal, sidewalk landscaping, and tree protection will be accepted. Online submission is preferred 

  • In some cases, tree planting and landscaping can be issued OTC. Email for questions. 
  • Payment accepted for all invoices issued by the BUF; application fees for applications that have already been submitted
  • General inquiries and questions

Permits Not Issued OTC and accepted via online/email/ by phone:

  • Tree Removal: Requires physical inspection and notice

*Counter Hours; Mon 10:00 am to 4:00 pm;  Tues, Weds, Thurs, Fri: 9:00 am to 4:00 pm

Email: urbanforestry@sfdpw.org  Phone: 628-652-8773

SF Planning Consultation Services

SF Planning provides in-person consultation service for the following:

  • General Land Use and Zoning 
  • Design Review
  • SF Planning Code 
  • Neighborhood plan or area plan
  • General questions and assistance

An appointment is not required.

Email SF Planning for additional questions: pic@sfgov.org

Or visit: SF Planning 

SF Department of Public Health (DPH)

SF DPH provides the following services at the Permit Center. An appointment is not required.

* Environmental Health OTC plan review; weekdays: 9:00 am to 3:00 pm

Environmental Health in-person general assistance is available during the Permit Center's hours of operation. 

  • Applications and payments
  • Appointments
  • General questions 

Email SF DPH for additional questions: EnvHealth.DPH@sfdph.org

Or visit: SF DPH Environmental Health

SF Recreation and Park Department (RPD)

Thursday, December 30th, 2021 - Monday, February 14, 2022: Window 37 will be closed, but service will be available through the call center.

Information on how to reach staff or to book online can be found at sfrecpark.org

Normal service hours will resume on Monday, February 14, 2022 

*Service Hours: Monday through Friday 9:00 AM to 4:00 PM, with the exception of holidays

SF RPD provides the following services at the Permit Center:
•    Picnic Site Reservations
•    Athletic Field Reservations (occasional/single day only)
•    Proof of Residency Verification for Athletic Field Reservations
•    Payment Processing (Check or Credit Card Only)
•    Consultations
All permits are available online at sfrecpark.org

Telephone Assistance, (415) 831-5500
Monday through Friday 10:00 AM to 2:00 PM, with the exception of City holidays

Email: RPDReservations@sfgov.org

Last updated January 14, 2022