
The Community Ambassadors Program (CAP) is a community safety and neighborhood engagement program. We engage, inform and assist community members in San Francisco. CAP also provides a visible, non-law enforcement safety presence in several neighborhoods.
Job responsibilities
Community Ambassadors work in diverse neighborhoods to promote safety and connect people to services. We help San Franciscans that are low-income, experiencing homelessness, speak a language other than English, older adults, and more.
Community Ambassadors work in teams to:
- Provide safety escorts: Residents can request a safety escort in neighborhoods where we work
- Report emergencies: We contact medical and emergency services for community members in crisis
- Report hazards: We call SF 311 and City departments about safety hazards, street cleanliness, graffiti and other issues
- Conduct wellness checks: We check on individuals in public spaces
- Provide referrals: We link community members to available social services
- Conduct outreach: We educate and inform the public about City services and programs
Qualifications
You qualify if you:
- Live in San Francisco
- Can work up to full time, Monday to Friday, including some evenings
- Have a strong interest in working with the public and vulnerable populations
- Ability to read, write and speak English well
- Effective communication skills
- Can role model positive behaviors
- Can follow instructions and program procedures well
Preferred skills or experience:
- You graduated high school or have a GED
- You have experience with community outreach, security or customer service
- You are bilingual and have experience working with limited English proficient communities
You will also need to:
- Provide 2 or more references from past jobs
- Pass a background check
- Provide proof of your COVID-19 vaccination status
Last updated May 19, 2022