What to do
1. Call 311
2. Ask for a Community Ambassador safety escort.
Tell them where you are.
Tell them where you need to go.
3. 311 will connect you to an Ambassador
4. You and the Ambassador agree where and when to meet.
The Ambassador will usually get there within 15 minutes.
You can speak to 311 in your own language.
Community Ambassadors usually speak Spanish, Chinese and Filipino.
We want everyone in San Francisco to get where they are going safely. Community Ambassadors wear yellow jackets and promote the safety and well-being of San Franciscans and visitors.
You can get an escort:
Bayview/Visitacion Valley/Portola: 9am to 6pm
Chinatown: 8am to 5pm
Haight-Ashbury/Lower Haight/Hayes Valley/Fillmore: 9am to 6pm
Mid-Market/Tenderloin: 9am to 6pm
Mission: 8am to 5pm
Last updated May 16, 2022