Request street or sidewalk cleaning

Tell us where the problem is and what type of trash needs to be cleaned up.

該怎麼做

1. Fill out a form

Describe the issue you want to report, and include a photo, if you can.

We will need:

  • The location 
  • The type of object (for example, furniture, mattress, or shopping cart)

2. Track your case

After you report, you will get a tracking number from 311. You can use this number, and your email address if provided, to track your case online or on the SF311 mobile app

Expected response time

  • Electronics or appliances: 4 business hours
  • Furniture: 4 business hours
  • Human or animal waste: 12 to 24 hours
  • Mattress: 4 business hours
  • Medical waste:12 to 24 hours
  • Neglected building (blight): 21 calendar days
  • Oil, paint, or other spill: 8 hours
  • Overflowing public garbage can: 2 hours
  • Overgrown lot (blight): 21 calendar days
  • Other loose garbage or debris: 24 to 48 hours
  • Other contained garbage: 4 business hours
  • Shopping cart: 4 business days
  • Transit shelter or platform: 3 calendar days

Phone

Phone

Call 311 to make a report

311

415-701-2311 if calling from outside San Francisco
For TTY, press 7

Mobile App

Mobile App

Use the SF311 Mobile App to make a report

Download our mobile app to report a problem and track your request! Available on Android or iOS.

Learn more about the SF311 mobile app.

特殊情況

If you need to dispose of bulky items from your home

If you need to dispose of bulky items from your home

If you need to dispose of large bulky items like old furniture, appliances, or mattresses, schedule a curbside Bulky Item Recycling pickup through Recology. This program does not accept hazardous waste, construction and demolition debris, or auto parts and tires. https://www.recology.com/recology-san-francisco/bulky-items/

聯絡我們

Phone

311

415-701-2311 if you are calling from outside of San Francisco

For TTY, press 7

最後更新 November 13, 2024