Services
Public spaces
Give feedback to 311
Let us know how we're doing and share thoughts on what you like and how we can improve
Report a leaking fire hydrant
Call 311 or 911 depending on how much the fire hydrant is leaking.
Report illegal cannabis activity
Tell the Office of Cannabis about cannabis activity you think might be illegal.
Report a business or event for a sound issue
File a sound complaint if you have a problem with a business or event.
At home
Report a fire life safety issue
The Fire Department will look into reported hazards.
Remove a car from your driveway
Clear a parked car from in front of your driveway.
Report an affordable apartment being rented out
Tell us if there is a Below Market Rate (BMR) unit being rented out, sublet, or put on Airbnb.
Report a problem with City or City staff
How to file a whistleblower report
Report fraud, waste, and abuse by City employees and people who do business with the City.
Report a City department for not providing translation or interpretation
File a Language Access Ordinance complaint if you could not get adequate language services in your language.
File a complaint about police services
Start the complaint process about an SFPD officer or police policy.
File a complaint about the Adult Probation Department
Start the complaint process about our department or an employee of the department.
Report an EMT or paramedic
You can let us know by email when pre-hospital care is poor or excellent.
Street and sidewalk maintenance
Report unsafe scooter riding
Report improper operation and unsafe riding of Lime and Spin scooter share scooters
Request street or sidewalk cleaning
Tell us where the problem is and what type of trash needs to be cleaned up.
Report pothole and street issues
Report defects in streets including potholes, missing manhole covers, and other pavement defects
Report graffiti issues
Report graffiti on buildings, public property, and other objects
Report flooding, water leaks, sewer backup, or odor issues
Tell us if there are flooding, sewage backup or odor problems on the street.
Report an abandoned vehicle
Report a car, truck, or motorcycle that's been parked in one spot for more than 72 hours.
Report an abandoned bicycle
Report a privately owned bicycle that's suspected to be dumped or improperly left on a city street or sidewalk
Report a problem with a streetlight
Report streetlights that are in need of repair or request new streetlights and light shields
Human rights
File a discrimination complaint
Tell us about problems accessing employment, housing, businesses, or public spaces.
File your restitution claim
Get restitution from the defendant if you are a victim of a crime and you experience a financial loss as a result.
File a Sanctuary City Ordinance complaint
What to do if a City employee has helped enforce federal immigration law.
More services
Get help with vermin in your building
Learn how to deal with rodents, bedbugs, mosquitos, or pigeons are in your home or business.
Report a bikeshare parking issue
Report Baywheels bikeshare bicycles that are improperly parked, blocking a sidewalk, or abandoned.
Report a blocked pedestrian walkway or sidewalk
Request to remove an object that is blocking a walkway or sidewalk.
Report a broken or malfunctioning traffic signal
Report a problem with a traffic signal or pedestrian signal light
Report a building problem
File a complaint about construction, electrical, plumbing, living conditions, or disability access.
Report a damaged or fallen tree
Report problems with trees that are an urgent safety concern
Report a health nuisance or hazards
Contact 311 to report health issues connected to businesses, apartments, or other living and working spaces.
Report a noise problem
Submit a noise complaint or report active noise problems that are in violation of noise regulations.
Report a problem at a shelter in SF
You can complain about safety and conditions at community or family shelters.
Report a residential building concern
Report building or living condition problems for residential buildings including single room occupancy (SRO) hotels.
Report a violation of San Francisco’s food delivery service requirements
Food delivery services must follow several City requirements when contracting with San Francisco restaurants. Learn about these requirements and how to report a violation.
Report an issue with a parking or traffic sign
Report a speed limit, permit parking, street name, street cleaning, stop sign or other sign in need of repair.
Report an unpermitted taxi cab
Report unpermitted or out of town taxi cabs that are soliciting or picking up passengers
Report blocked driveway or illegal parking
Tell us where the problem is so we can issue a citation or tow the vehicle.
Report curb and sidewalk problems
Report sidewalks, curbs, and public stairways that are cracked, raised by tree roots, or have other defects including side sewer covers that need repair.
Report damaged public property
Report benches, bike racks, callboxes, meters, transit shelters and more that are in need of repair
Report faded street and pavement markings
Report faded pavement lines and markings such as bike lanes, crosswalks, and street lane markers
Report garbage container issues
Report garbage containers that are overflowing, spilling out, or residential toters left out a day after collection.
Report homeless encampments
Report homeless tents and other structures in San Francisco for removal
Report illegal color curb painting
Report colored curbs that do not have a SFMTA logo, this indicates that they are illegally painted
Report illegal dumping activity
Report in progress and past incidents of illegal dumping by an individual or business
Report illegal postings and flyers
Report posters, handbills, leaflets, and stickers that are illegally posted on public property.
Report Immigration and Customs Enforcement (ICE) in San Francisco
Call the Rapid Response hotline at 415-200-1548 to get emergency legal help for someone detained by ICE.
Report noise or dust from construction activities
Contact us for noise or dust caused by Treasure Island or Yerba Buena Island development construction.
Report outdoor water waste
Report wasteful water practices and usage outdoors