Problems and complaints Tell us about issues. Services Public spaces Report issues to 311 When you see something wrong, let the City know. Report a business or event for a sound issue File a sound complaint if you have a problem with a business or event. Report a leaking fire hydrant Call 311 or 911 depending on how much the fire hydrant is leaking. Report illegal cannabis activity Tell the Office of Cannabis about cannabis activity you think might be illegal. At home Report a fire life safety issue The Fire Department will look into reported hazards. Remove a car from your driveway Clear a parked car from in front of your driveway. Report an affordable apartment being rented out Tell us if there is a Below Market Rate (BMR) unit being rented out, sublet, or put on Airbnb. More services Report a building problem File a complaint about construction, electrical, plumbing, living conditions, or disability access. Report a City department for not providing translation or interpretation File a Language Access Ordinance complaint if you could not get adequate language services in your native language. Report a problem at a shelter in SF You can complain about safety and conditions at community or family shelters. Report a violation of San Francisco’s food delivery service requirements Food delivery services must follow several City requirements when contracting with San Francisco restaurants. Learn about these requirements and how to report a violation. Report Immigration and Customs Enforcement (ICE) in San Francisco Call the Rapid Response hotline at 415-200-1548 to get emergency legal help for someone detained by ICE. Report noise or dust from construction activities Contact us for noise or dust caused by Treasure Island or Yerba Buena Island development construction. Departments 311 Customer Service Center Customer Service Center for City and County of SF. For nonemergency information or services. Always open.
