Topic
Report a problem
Submit nonemergency complaints about City services, safety concerns, and noise disruptions.

Get the street or sidewalk cleaned
Report an issue on a street or sidewalk to SF311 by phone, in the app, or online. You'll need to let us know what we're picking up and where it is.Report an issueServices
Common requests
Report a building problem
File a complaint about construction, electrical, plumbing, living conditions, or disability access.
Report a health hazard
Tell us about health issues in a business, workplace, or living space.
Request street or sidewalk cleaning
Tell us where the problem is and what type of trash needs to be cleaned up.
Report a noise problem
Submit a noise complaint
Report homeless encampments
Report homeless tents and other structures in San Francisco for removal
Public spaces
Report an issue in a public park
Tell us where and what's wrong. Report online, in the 311 app, or by calling 415-701-2311.
Report a business or event for a sound issue
File a sound complaint if you have a problem with a business or event.
Report a leaking fire hydrant
Call 311 or 911 depending on how much the fire hydrant is leaking.
Report illegal cannabis activity
Tell the Office of Cannabis about cannabis activity you think might be illegal.
Report damaged public property
Report benches, bike racks, callboxes, meters, transit shelters and more that are in need of repair
At home
Report blocked driveway or illegal parking
Tell us where the problem is so we can issue a citation or tow the vehicle.
Get help with vermin in your building
Learn how to deal with rodents, bedbugs, mosquitos, or pigeons are in your home or business.
Report a fire life safety issue
The Fire Department will look into reported hazards.
Report flooding, water leaks, sewer backup, or odor issues
Tell us if there are flooding, sewage backup or odor problems on the street.
Report a residential building concern
Report problems with a building or living conditions in a residential building or single room occupancy (SRO) hotel.
Human rights
File a discrimination complaint
Tell us about problems accessing employment, housing, businesses, or public spaces.
Get help with immigration enforcement issues
Call the Rapid Response Hotline at 415-200-1548 to connect people with immigration enforcement issues to legal assistance and support services.
San Francisco's Sanctuary Ordinance
What to do if a City employee is believed to have helped enforce federal immigration law, and what to know about the City's Sanctuary Ordinance.
File your restitution claim
Get restitution from the defendant if you are a victim of a crime and you experience a financial loss as a result.
Report a problem with City or City staff
Give feedback to 311
Let us know how we're doing and share thoughts on what you like and how we can improve
Give feedback to Muni
Your feedback will help us improve our services.
File a complaint about police services
Start the complaint process about an SFPD officer or police policy.
Report an EMT or paramedic
You can let us know by email when pre-hospital care is poor or excellent.
File a complaint about the Adult Probation Department
Start the complaint process about our department or an employee of the department.
How to file a whistleblower report
Report fraud, waste, and abuse by City employees and people who do business with the City.
Report a City department for not providing translation or interpretation
File a Language Access Ordinance complaint if you could not get adequate language services in your language.
More services
Report a bikeshare parking issue
Report Baywheels bikeshare bicycles that are improperly parked, blocking a sidewalk, or abandoned.
Report a complaint about a business or property owner
Report a business harming consumers. Report a property owner making buildings or neighborhoods unsafe. Report a property owner who doesn’t follow rental laws.
Report a damaged or fallen tree
Report problems with trees that are an urgent safety concern
Report a health nuisance or hazards
Contact 311 to report health issues connected to businesses, apartments, or other living and working spaces.
Report an unpermitted taxi cab
Report unpermitted or out of town taxi cabs that are soliciting or picking up passengers
Report illegal postings and flyers
Report posters, handbills, leaflets, and stickers that are illegally posted on public property.
Report water waste
SFPUC has rules in place to stop water waste.
Resources
City data
San Francisco Performance Scorecards
Data on the efficiency and effectiveness of San Francisco government services
Open Data
Information on what's all published datasets, case studies and help finding what you need on City performance data.
Report on racial equity action plan and annual progress
See departmental racial equity plan and annual progress report.
Reports on language access complaints
Reports on Language Access Ordinance (LAO) complaints