Problems and complaints

Let us know how we're doing and share thoughts on what you like and how we can improve

Call 311 or 911 depending on how much the fire hydrant is leaking.

Tell the Office of Cannabis about cannabis activity you think might be illegal.

File a sound complaint if you have a problem with a business or event.

The Fire Department will look into reported hazards.

Clear a parked car from in front of your driveway.

Tell us if there is a Below Market Rate (BMR) unit being rented out, sublet, or put on Airbnb.

Follow the steps to file a complaint about access to City facilities and services.

Find out ways to get a curb ramp in San Francisco.

Report fraud, waste, and abuse by City employees and people who do business with the City.

File a Language Access Ordinance complaint if you could not get adequate language services in your language.

Start the complaint process about an SFPD officer or police policy.

Start the complaint process about our department or an employee of the department.

You can let us know by email when pre-hospital care is poor or excellent.

Report improper operation and unsafe riding of Lime and Spin scooter share scooters

Tell us where the problem is and what type of trash needs to be cleaned up.

Report defects in streets including potholes, missing manhole covers, and other pavement defects

Report graffiti on buildings, public property, and other objects

Tell us if there are flooding, sewage backup or odor problems on the street.

Report a car, truck, or motorcycle that's been parked in one spot for more than 72 hours.

Report a privately owned bicycle that's suspected to be dumped or improperly left on a city street or sidewalk

Report streetlights that are in need of repair or request new streetlights and light shields

Tell us about problems accessing employment, housing, businesses, or public spaces.

Get restitution from the defendant if you are a victim of a crime and you experience a financial loss as a result.

What to do if a City employee has helped enforce federal immigration law.

Learn how to deal with rodents, bedbugs, mosquitos, or pigeons are in your home or business.

Report Baywheels bikeshare bicycles that are improperly parked, blocking a sidewalk, or abandoned.

Request to remove an object that is blocking a walkway or sidewalk.

Report a problem with a traffic signal or pedestrian signal light

File a complaint about construction, electrical, plumbing, living conditions, or disability access.

Report problems with trees that are an urgent safety concern

Contact 311 to report health issues connected to businesses, apartments, or other living and working spaces.

Submit a noise complaint or report active noise problems that are in violation of noise regulations.

You can complain about safety and conditions at community or family shelters.

Report building or living condition problems for residential buildings including single room occupancy (SRO) hotels.

Food delivery services must follow several City requirements when contracting with San Francisco restaurants. Learn about these requirements and how to report a violation.

Report a speed limit, permit parking, street name, street cleaning, stop sign or other sign in need of repair.

Report unpermitted or out of town taxi cabs that are soliciting or picking up passengers

Tell us where the problem is so we can issue a citation or tow the vehicle.

Report sidewalks, curbs, and public stairways that are cracked, raised by tree roots, or have other defects including side sewer covers that need repair.

Report benches, bike racks, callboxes, meters, transit shelters and more that are in need of repair

Report faded pavement lines and markings such as bike lanes, crosswalks, and street lane markers

Report garbage containers that are overflowing, spilling out, or residential toters left out a day after collection.

Report homeless tents and other structures in San Francisco for removal

Report colored curbs that do not have a SFMTA logo, this indicates that they are illegally painted

Report in progress and past incidents of illegal dumping by an individual or business

Report posters, handbills, leaflets, and stickers that are illegally posted on public property.

Call the Rapid Response hotline at 415-200-1548 to get emergency legal help for someone detained by ICE.

Contact us for noise or dust caused by Treasure Island or Yerba Buena Island development construction.

Report wasteful water practices and usage outdoors