What to do
There are several types of claims that a tenant may assert against his or her landlord by filing a Tenant Petition at the Rent Board. There is no charge for filing the petition. In many cases, a petition is resolved after a mediation session, although sometimes an arbitration hearing before an Administrative Law Judge is required.
The tenant may combine more than one type of claim in a Tenant Petition. The types of claims that may be included in the petition are:
- Substantial Decrease in Housing Services;
- Failure to Repair and Maintain;
- Unlawful Rent Increase or Request for Determination of Lawful Rent;
- Improper Utility Passthrough;
- Improper Water Revenue Bond Passthrough;
- Improper General Obligation Bond Measure Passthrough;
- Failure to Discontinue a Capital Improvement Passthrough;
- Section 6.15C(3) Proportional Rent Claim by a Subtenant Against a Master Tenant; and Unlawful Initial Rent Claim by a Subtenant.
- Tenant Objection to Owner's ADU Declaration and Request for Hearing
The following types of claims may also be filed at the Rent Board, although they may not necessarily be scheduled for a hearing or mediation:
- Tenant Summary Petition Based on Receipt of Invalid Notice of Rent Increase
- Report of Alleged Wrongful Eviction
- Tenant Financial Hardship Application
Please note that the Rent Board cannot decide matters that are not covered by the Rent Ordinance. For example, we do not adjudicate issues that are not related to the amount of rent charged, such as harassment, discrimination and retaliation. We also do not adjudicate issues involving security deposits. Such matters must be decided in court or another forum.
Get more information and file a petition
Substantial decrease in housing services petitions
Failure to repair and maintain petitions
Unlawful rent increase petitions and lawful rent determinations
Tenant petitions for improper utility passthrough and deferral of a utility passthrough based on financial hardship
Tenant challenge of improper water revenue bond passthrough
Tenant challenge of improper general obligation bond measure passthrough
Petitions for failure to discontinue capital improvement passthrough
Report if you are being overcharged by a master tenant
Reports of alleged wrongful eviction
Tenant financial hardship applications
Tags: Topic 351
Rent Board25 Van Ness Avenue
San Francisco, CA 94102
Our office is currently open to the public from 10:00 AM to 2:00 PM, Monday through Friday, excluding Holidays.
Rent Board counseling line
The office is open for drop-in services Monday through Friday (10:00AM - 2:00PM).
Phone counseling hours are Monday - Friday (9:00 a.m. – Noon and 1:00 – 4:00 p.m)
Last updated November 9, 2022