Step by step

Visit a family member in Juvenile Hall

Get help visiting a family member, either in person or virtually.

There are three ways to visit. All visitors must be pre-approved by the young person’s assigned Deputy Probation Officer. 

Juvenile Hall is located at 375 Woodside Avenue.

If you need help scheduling a visit, please call 415-753-7800.

1

Virtual visits

Time:

Virtual visit appointments are available seven days a week

Appointments for virtual video visits can be scheduled by contacting Juvenile Hall at 415-753-7500

Young people housed in the New Admissions Quarantine Unit and Medical Isolation Unit receive virtual visits until medically cleared.

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2

Family visiting hours (in person)

Time:

Every Saturday and Sunday (no appointment necessary)

In person family visiting hours take place at Juvenile Hall every Saturday and Sunday as follows:

Unit 7: 3:30 pm to 4:20 pm
Unit 5: 4:30 pm to 5:20 pm

All visitors must be pre-approved by the assigned Deputy Probation Officer, must be 21 years of age or older, and must present a valid California Identification Card upon request.

All visitors are required to take a COVID-19 rapid test and pass through metal detectors to enter the building.

Food and beverages are strictly prohibited at this time.

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3

Special family visits (in person)

Time:

Monday-Friday, 3-5 PM (by appointment only)

A special family visit outside of normal family visiting hours may be requested by contacting the assigned Deputy Probation Officer. The assigned Deputy Probation Officer will help plan the visit. Family members under age 21, including children, may also be able to participate.

Special family visits take place at Juvenile Hall by appointment only, Monday through Friday between 3:00 pm and 5:00pm.

All visitors are required to take a COVID-19 rapid test and pass through metal detectors to enter the building.

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Last updated October 19, 2022