Request for Information (RFI) – Development and Administration of a Portable Technology-Based System to Provide Access to Paid Sick Leave (PSL) for Domestic Workers in San Francisco

The City and County of San Francisco’s Office of Economic and Workforce Development (OEWD) by way of this Request for Information (the “RFI”), is requesting responses from qualified firms and parties to inform an industry review regarding their experience with developing and administering existing portable benefit and other related technology-based systems and the applicability of this experience for the development and administration of a new portable benefits system that will facilitate the calculation and recording of Paid Sick Leave (PSL) accruals for domestic workers across multiple employers and PSL payments to domestic workers by their employers in San Francisco.  

SF’s objective for this RFI is to review information from qualified firms that would be able to meet SF’s requirement under Ordinance 4-22 Police Code - Domestic Workers' Access to Paid Sick Leave (PSL) through a Portable System (“System”), to Develop and Administer a Portable Benefits System to Provide Access to Paid Sick Leave (PSL) for Domestic Workers. Through this RFI, SF is seeking information on full-service solution providers that can run both the financial aspects of the proposed program and the online solution. Vendors responding to this RFI should have program management, financial management/accounting/banking controls expertise & technological expertise. 

This RFI is to be used solely for the purpose of an industry review by SF as it evaluates its technology plans and develops its annual budgets. The information provided in the RFI submissions will inform possible future procurements in 2023/2024 for the development and administration of the portable PSL System for domestic workers and their hiring entities. SF assumes no responsibility for any other use of this document.  

Key Dates

The anticipated schedule for this RFI is below. Check this page frequently for updates as the schedule is subject to change.

• RFI is issued by the City: Friday, October 6, 2023 
• Deadline for submission of written questions:*  Friday, October 20, 2023 at 12:00 PM PST by emailing to oewd.procurement@sfgov.org 
• Answers to written questions posted online: by Tuesday ,October 24, 2023 by 5:00 PM PST 
• Optional online information session: Thursday, October 12, 2023 at 10:00 AM PST (sign up)
• Responses due: Tuesday, October 31, 2023 by 5:00 PM PST (submit a response)
• Invitation for Prospective Demonstrations: By Friday, November 17, 2023
• Prospective Demonstrations: By Friday, December 15, 2023 

*Written questions: The deadline to submit substantive questions* is Friday, October 20, 2023 at 12:00 PM PST.

The answers to all questions asked by the deadline will be available for download in the Documents section below.

*Substantive questions are questions that seek to clarify expectations about the RFI or administrative processes. However, you may continue to submit technical or non-substantive questions (e.g. "How should I format the attachments?") to oewd.procurement@sfgov.org until the submission deadline and we will respond as soon as possible.

Submit a Response

• Download and review the RFI (also linked below in the "Documents" section).
• Submit responses through the online RFI Response Form (also linked below). 
• Attachments to the response form should be uploaded and submitted through the online RFI Response Form as PDF files by Tuesday, October 31, 2023 by 5:00 PM PST.

Submit a response