What to do
Gather your information
To request your digital public benefits verification letter, you will need to provide:
- your name,
- date of birth,
- and the types of benefits you need to verify in your letter.
If you want a paper copy of your letter, you need to ask for it in this email.
Email or call to request your letter
Public benefits verification letters are from the Human Services Agency (HSA). They are confidential paper records, mailed only to the direct recipients of benefits. During COVID-19, HSA is accepting email requests for digital copies of the letter.
What happens next
After you send your email request, HSA reviews it. After review, you will get a digital copy of your benefits verification letter by email. This can take up to 5 business days.
Helping someone else
You can help someone else get their digital benefits verification letter. To do this, you must attach proof of consent from that person in the request to the email.
Last updated December 03, 2020