Report a building problem

Process

After you file a complaint, we will send an inspector to investigate within 72 hours. If there is a code violation, we will issue a notice of violation and pursue enforcement against the owner.

You can track the progress of your complaint in the Permit/Complaint Tracking System using the building’s address or the complaint number.

Privacy

Complaint records are public. Your complaint can be anonymous.

If you give us your contact information, we can follow up for more details.

What to do

File a complaint

For all complaints, we will ask you for:

Property address of the problem
Your name and contact information (optional)
Problem or concern

Be sure to tell us if you want your complaint to remain anonymous.

File a complaint online

You can also call 311 to file a complaint.

Last updated September 15, 2022

Department

Department of Building Inspection