Behavioral Health Services Provider Portal

Tools for our community of providers

Find information and resources designed for individual and group practices, contracted partners, county-run programs, and peers that support people who access the City and County of San Francisco’s Behavioral Health Services

Resources

Policies and procedures

Behavioral Health Services Policies and Procedures

General policy & procedure documents for the BHS Managed Care Plan and Systems of Care.

Plans and reports

Quality Assessment and Performance Improvement Plans and Evaluation Reports

Work plans for the Mental Health Plan and Substance Use Disorder programs in accordance with contractual, state, and federal guidelines.
Client satisfaction reports for Behavioral Health Services (BHS)

Consumer perception survey results for Adult and Older Adult (AOA) and Children, Youth and Families (CYF) Mental Health Programs.

Guidelines, templates, and forms

BHS Quality of Care Reporting Form

Quality of Care Report Form for Behavioral Health Services (BHS) providers.
CANS and ANSA quality improvement and measurement documents

Reports, manuals, and rating sheets for Child and Adolescent Needs and Strengths (CANS) and Adult Needs and Strengths Assessment (ANSA).
Medication guidelines

Guidelines and resources for clinicians and patients to understand how to safely use behavioral health medications.
Sedative-hypnotic medication guidelines

Guidelines for clinicians and patients to understand how to safely use sedative-hypnotic medications.
Substance use disorders medication prescribing resources

Guidelines for clinicians and patients to understand how to safely treat various substance use disorders.

Billing and documentation

Provider Billing Library

Billing resources for providers who work with the City and County of San Francisco Behavioral Health Services.
Provider Documentation Library

Documentation resources for providers who work with the City and County of San Francisco Behavioral Health Services.

Electronic health record support and resources

Avatar user support and resources

Information, resources, and support for SFDPH Behavioral Health Services (BHS) Avatar system users.

Departments

Behavioral Health
Department of Public Health