Reasonable Modification Policy

A reasonable modification is a change or exception to a policy, practice, or procedure. A reasonable modification allows people with disabilities to have equal access to programs, services and activities.

• You do not have to to provide medical documentation or diagnosis information.
• You must able to explain how your disability relates to the requested modification.

Examples:

• A department allows a person using an electric mobility device in an area where electric vehicles are banned.
• A department an exception to the City’s setback rule to allow an individual to install a wheelchair ramp in front of the property. • Helping someone with a cognitive disability with understanding and filling out a form to get benefits.
• A commission gives a person using an ASL interpreter more time to make public comment during a meeting.

A fundamental alteration is a change in the nature of service, program, or because of a reasonable modification request.

Example:

A person with a disability asks the City Tax Collector’s Office to fill out his or her personal income tax forms. Helping with income taxes is not a service the Tax Collector’s Office offers. This request would significantly alter the nature of the service.

• MOD Summary of Reasonable Modification Policy (pdf)
• Reasonable Modification Ordinance(pdf)