Anong gagawin
1. Check if your issue is on the online services page
You can report an issue online for things like:
- Abandoned vehicles
- Garbage and refuse issues
- Water quality
- Sewage
Track your case. After you report, you will get a tracking number from 311. You can use this number or your email address to track your case online or on the SF311 mobile app.
2. Call 311 for other issues
If you don't see your issue on the online list, call 311.
This might include problems like:
- Lead, pesticides, and other chemical hazards
- Mold and other indoor air quality issues
- Unsafe or unsanitary food conditions
- Retail tobacco and medical cannabis dispensaries
- Overgrown weeds
- Hygiene practices at business like massage parlors
Be prepared to give:
- Location and address
- Subject
- Description
415-701-2311 if calling from outside San Francisco
For TTY, press 7
Mobile App
Espesyal na mga kaso
Garbage or recycling
Garbage or recycling
There are 2 ways to report garbage and recycling noise:
This includes issues about:
- Damaged garbage cans
- Overflowing bins
- Adding or removing garbage can
- Bins left out
2. Report a problem to the collection company.
Recology is the parent company of the 3 companies that serve San Francisco:
- Sunset Scavenger: 415-330-1300
- Golden Gate Disposal and Recycling: 415-626-4000
- San Francisco Recycling: 415-330-1400
Noise issues
Noise issues
Most noise complaints
Other noise issues
- At Golden Gate National Recreation Area (GGNRA)
- Call National Park Police non-emergency line any time at 415-561-5505 when the problem is in progress and is from within a Golden Gate National Recreation Area location:
- Baker Beach
- China Beach
- Cliff House
- Crissy Field
- Fort Funston
- Fort Mason
- Fort Point
- Lands End
- Ocean Beach
- Presidio
- Call National Park Police non-emergency line any time at 415-561-5505 when the problem is in progress and is from within a Golden Gate National Recreation Area location:
- At Salesforce Transit Center
- Noise issues originating from within the Salesforce Transit Center:
- Call 415-597-5000
Humingi ng tulong
Phone
415-701-2311 if you are calling from outside of San Francisco
For TTY, press 7
Last updated October 27, 2023