Qué debe hacer
1. Fill out a form
Describe the issue you want to report, and include a photo, if you can.
We will need:
- The location
- The type of object (for example, furniture, mattress, or shopping cart)
2. Track your case
After you report, you will get a tracking number from 311. You can use this number, and your email address if provided, to track your case online or on the SF311 mobile app.
Expected response time
- Electronics or appliances: 4 business hours
- Furniture: 4 business hours
- Human or animal waste: 12 to 24 hours
- Mattress: 4 business hours
- Medical waste:12 to 24 hours
- Neglected building (blight): 21 calendar days
- Oil, paint, or other spill: 8 hours
- Overflowing public garbage can: 2 hours
- Overgrown lot (blight): 21 calendar days
- Other loose garbage or debris: 24 to 48 hours
- Other contained garbage: 4 business hours
- Shopping cart: 4 business days
- Transit shelter or platform: 3 calendar days
Phone
Phone
Call 311 to make a report
415-701-2311 if calling from outside San Francisco
For TTY, press 7
Mobile App
Casos especiales
If you need to dispose of bulky items from your home
If you need to dispose of bulky items from your home
If you need to dispose of large bulky items like old furniture, appliances, or mattresses, schedule a curbside Bulky Item Recycling pickup through Recology. This program does not accept hazardous waste, construction and demolition debris, or auto parts and tires. https://www.recology.com/recology-san-francisco/bulky-items/
Obtenga ayuda
Phone
415-701-2311 if you are calling from outside of San Francisco
For TTY, press 7
Última actualización November 13, 2024