AGENCY

Shelter Monitoring

We track the conditions of City-funded San Francisco shelters. Staff take and investigate complaints.

Committee Sunsetting

In accordance with ordinance 99-26, SMC has been decommissioned effective June 29, 2026.

Some Members of the Shelter Monitoring Committee after meeting on March 15, 2023

In accordance with City Ordinance 99-26, meetings will no longer be held.

Some of our former Committee Members.

Calendar

Full calendar

Meeting calendar

In accordance with City Ordinance 99-26, the Committee is no longer active after 6/29/26.

PAST CALENDAR

Meeting
Shelter Monitoring Committee JUNE Meeting, City Hall
Meeting
Shelter Monitoring Policy Subcommittee JUNE Teleconference

Resources

Report shelter conditions

Report a problem at a shelter 2026 - 2027
This is a link to an on-line reporting form for the new fiscal year. For anyone with a complaint about a San Francisco homeless shelter.

Denial of service

Shelter Client Advocates
For denials of service and help with problems not related to shelter standards of care.

Street Resource

Street Crisis Response team
24/7 mobile support

Get help finding shelter

Department of Homelessness and Supportive Housing
For concerns about Shelter-in-Place sites, Navigation Centers, and Safe-Sleep sites.

Mission Resource Center

Mission Neighborhood Health Center. Call (415) 552-3870 for appointments.
Services including showers and counseling. These are offered Mon-Wed & Fri 7AM - 6PM; Thu 7AM - 7PM; and Sat 7AM - 2PM. Phone (415) 510-8282

Behavioral Health Services (DPH)

BHS Web page
Behavioral Support units can be found at this link.

If you believe you have been discriminated against:

Human Rights Commission
Assistance with discrimination complaints.

About

Our mission is to promote a universal standard of care in San Francisco shelters. We document conditions in shelters. We want to continuously improve health, safety, and treatment for people in shelters.

Learn more about us
Partner agencies

Committee Members

There were 12 Seats on the SMC.  Recent Members are listed here. 

Molly BodkinSeat 2Molly BodkinSMC, Seat 2SMC Member Britt CreechSeat 3Britt CreechSMC MemberImage of SMC Member Isaac Langford 12-16-2025Seat 7Isaac LangfordSMC, Seat 7Steven Clark PhotoSeat 8Steven ClarkSMC MemberMember Street, Seat 9Seat 9Kaleese StreetSMC MemberImage of SMC Member Melanie MuasauSeat 10Melanie MuasauSMC MemberMember Belinda DobbsVice Chair, Seat 11Belinda DobbsSMC Vice ChairAn image of SMC Member Salvador Barr, Seat 6, 2025.Seat 6Salvador BarrSMC Seat 6Member Illo, Seat 5Chair, Seat 5Zae IlloSMC ChairSeat 5, SMCMember Joe TasbySeat 1Joe TasbySMC Seat 1A photo of SMC Member ImranSeat 4Ijlal ImranSMC MemberSeat 4

Contact information

Address

Shelter Monitoring Committee440 Turk St.
San Francisco, CA 94102
Get directions

Phone

628-652-8080
We return voicemails Monday through Friday, 9am to 4pm. All calls are confidential as much as possible while complying with mandatory reporting laws. You do not have to give your name, though it can be difficult to investigate a complaint without one.

Email

Request public records

Submit requests for the Shelter Monitoring.