Agency
Shelter Monitoring
We track the conditions of City-funded San Francisco shelters. Staff take and investigate complaints.
Committee Sunsetting
In accordance with ordinance 99-26, SMC has been decommissioned effective June 29, 2026.

Some City-funded shelters.
Shelters are still being inspected and complaints taken, but in accordance with City Ordinance 99-26, the Committee is no longer active, and meetings will no longer be held.Calendar
Full calendarMeeting calendar
In accordance with City Ordinance 99-26, the Committee is no longer active after 6/29/26.
PAST CALENDAR
Resources
Street Resource
Street Crisis Response team
24/7 mobile support
Behavioral Health Services (DPH)
BHS Web page
Behavioral Support units can be found at this link.
If you believe you have been discriminated against:
Human Rights Commission
Assistance with discrimination complaints.
About
Our mission is to promote a universal standard of care in San Francisco shelters. We document conditions in shelters. We want to continuously improve health, safety, and treatment for people in shelters.
Learn more about usPartner agencies
Contact information
Address
Shelter Monitoring Committee440 Turk St.
San Francisco, CA 94102
San Francisco, CA 94102
Phone
628-652-8080
We return voicemails Monday through Friday, 9am to 4pm. All calls are confidential as much as possible while complying with mandatory reporting laws. You do not have to give your name, though it can be difficult to investigate a complaint without one.