Shelter Monitoring Committee

We track the conditions of City-funded shelters in San Francisco. Staff take and investigate complaints.

Shelter Monitoring Committee

We track the conditions of City-funded shelters in San Francisco. Staff take and investigate complaints.

Some Members of the Shelter Monitoring Committee after meeting on March 15, 2023

Meetings are usually 3rd Wednesday of every 3rd month City Hall, Rm 408

Public comment is welcome.

Calendar

Meeting calendar

We typically meet on the 3rd Wednesday of every 3rd month in Room 408 of City Hall.

PAST CALENDAR

March 19

March19

Meeting

Shelter Monitoring Full Committee MARCH - Room 408 (and Online)

Wednesday, March 19, 2025

10:00 am

February 19

February19

Meeting

Shelter Monitoring Full Committee FEBRUARY (Room 408 and Online)

Wednesday, February 19, 2025

10:00 am

Resources

Report shelter conditions

Report a problem at a shelter 2024 - 2025

This is a link to an on-line reporting form for anyone with a complaint about a San Francisco homeless shelter.

Denial of service

Shelter Client Advocates

For denials of service and help with problems not related to standards of care at shelters.

Street Resource

Street Crisis Response team

24/7 mobile support

Get help finding shelter

Department of Homelessness and Supportive Housing

For concerns about Shelter-in-Place sites, Navigation Centers and Safe-Sleep sites.

Mission Resource Center

Mission Neighborhood Health Center. Call (415) 552-3870 for appointments.

Services including showers and counseling offered Mon-Wed & Fri 7AM - 7PM; Thu 7AM - 5PM; and Sat 7AM - 12PM.

Behavioral Health Services (DPH)

SMC Drop-in hours: 440 Turk St → Mondays Wednesdays & Fridays: 10:30AM-12PM & 1:30-3PM | Hotline (628) 652-8080

If you believe you are being discriminated against.

Human Rights Commission

Assistance with discrimination complaints.

About

Our mission is to promote a universal standard of care in San Francisco shelters. We document conditions in shelters. We want to continuously improve health, safety, and treatment for people in shelters.

Learn more about us

Subcommittees

Policy Subcommittee (Shelter Monitoring Committee)

Partner agencies

Homelessness and Supportive Housing

Department of Public Health

Committee Members

There are 12 Seats on the SMC. Current Members are listed here.

Vice Chair Diana

Chair, Seat 4Diana AlmanzaSMC Member (Chair Emeritus)

Britt Creech

Seat 3Britt CreechSMC Member

Steven Clark Photo

Seat 8Steven ClarkSMC Member

Member Street, Seat 9

Seat 9Kaleese StreetSMC Member

Image of SMC Member Melanie Muasau

Seat 10Melanie MuasauSMC Member

Member Belinda Dobbs

Seat 11Belinda DobbsSMC Vice Chair

Traci Committee Member

Seat 6Traci WatsonSMC Member

Member CJ Ross

Seat 2C-J RossSMC - Seat 2

Seat 12Angie DavidDPH, Health Worker IVSMC Secretary (Seat 12)

Member Illo, Seat 5

Seat 5Zae IlloSMC ChairSeat 5, SMC

Seat 1Joe TasbySMC Seat 1

Contact information

Address

Shelter Monitoring Committee440 Turk St.
San Francisco, CA 94102

Phone

We return voicemails Monday through Friday, 9am to 4pm. All calls are confidential as much as possible while complying with mandatory reporting laws. You do not have to give your name, though it can be difficult to investigate a complaint without one.

Email

shelter.monitoring@sfgov.org

Request public records

Submit requests for the Shelter Monitoring Committee.