Make your business entrance accessible

The Accessible Business Entrance (ABE) program ensures that San Francisco businesses welcome everybody.

Commercial property owners of public-serving businesses need to confirm that the primary entrances are accessible to people with disabilities.

Submit your checklist by June 30, 2022.

Follow the ABE process

Get your entrance inspected

You must submit a checklist by June 30, 2022.

 

If you are not requesting a waiver and you have not made your primary entrance accessible, you must hire an access professional to evaluate your entrance.

 

(You can also tell us if you will apply for technical infeasibility or unreasonable hardship.)

 

If you have already submitted a Category Checklist, go to step 6 finish the process.

 

 

Tell us if you already made updates 

 

Tell us you have made your business entrance accessible if you have already done construction to follow the program.

 

You must tell us the Building Permit Application number for the project. 

Get help

See us at the Permit Center

See us at the Permit Center
Department of Building Inspection
Technical Services Division
49 South Van Ness Avenue
2nd floor
San Francisco, CA 94103

Mon to Tue, 7:30 am to 11:30 am

Wed, 9:00 am to 11:30 am

Thu to Fri, 7:30 am to 11:30 am

View location on google maps

Contact us

Contact us
Technical Services Division

Glossary

Glossary

You may come across these terms throughout the ABE process:

  • Accessible business entrance: Free of steps, slopes, excessively heavy doors or other structural barriers, like entryways that are too narrow for a wheelchair or mobility scooter.
  • Access professional: a licensed architect, licensed engineer, or CASp who can check your business entrance for accessibility
  • Certified Access Specialist (CASp): a certified professional who specializes in construction-related accessibility standards
  • Place of non-public accommodation: a place that offers goods or services to the public either for free or for sale
  • Private club: a nonprofit organization with a selective membership process that excludes the general public from its activities
  • Religious organization: a place that is either owned by (or leased to) a religious organization that serves the public

About

The Accessible Business Entrance program ensures that San Francisco businesses welcome everybody.

It helps property owners follow accessibility laws so that people with disabilities can access goods and services.

If a building has a business that serves the public, the property owner must provide a main entrance that is accessible to people with disabilities.