What to do
Permit Center hours
Monday, Tuesday, Thursday, Friday: 7:30 am to 4:00 pm
Wednesday: 9:00 am to 4:00 pm
The following counters have limited hours:
- Office of Small Business (OSB)
- Weekdays: 9:00 am to noon and 1:00 pm to 5:00 pm
- Technical Services Division (DBI)
- Monday, Tuesday, Thursday, Friday: 7:30 am to 11:30 am
- Wednesday: 9:00 am to 11:30 am
- Environmental Health OTC Plan Review (DPH)
- Weekdays: 9:00 am to 3:00 pm
- Public Works: Urban Forestry (PW)
- Monday: 10:00 am to 4:00 pm
- Tuesday, Wednesday, Thursday, Friday: 9:00 am to 4:00 pm
- SF Recreations and Parks (RPD)
- Thursday and Friday: 9:00 am to 4:00 pm
- You can book online or find more information on how to reach staff at sfrecpark.org
- Entertainment Commission (EC)
- Tuesday: 10:00 am to 12:00 pm and 1:00 pm to 3:00 pm
- Email: entertainment.commission@sfgov.org
- Phone: 628-652-6030
- The Print Center
- Monday, Tuesday, Thursday, Friday: 8:00 am to 4:00 pm
- Wednesday: 9:00 am to 4:00 pm
- Closed for lunch from 1:00pm to 1:30pm daily.
Special cases
Key Programs Counter (DBI)
Key Programs Counter (DBI)
Hours: Mon, Tues, Thur, Fri: 7:30 am to 4:00 pm; Weds 9:00 am to 4:00 pm
For submittal for the following programs, contact the programs directly if you have questions.
- Accessible Business Entry Program (ABE): dbi.abe@sfgov.org
- Accessory Dwelling Unit Program (ADU): pic@sfgov.org
- Mandatory Soft Story Program: softstory@sfgov.org
- Building Occupancy Resumption Program (BORP): dbicustomerservice@sfgov.org
- Building Façade Inspection and Maintenance: dbi.facade@sfgov.org
- Unit Legalization: unitlegalization@sfgov.org.
Office of Small Business (OSB)
Office of Small Business (OSB)
Hours: Monday through Friday 9:00 am to noon and 1:00 to 5:00 pm, except for holidays
OSB provides the following services at the Permit Center:
- Field permitting inquiries from small businesses and route customers to the appropriate agencies for additional support
- Assist customers with understanding the overall journey for their permitting needs
- Serve as the main point of contact for customers who require services from several agencies
- Provide proactive follow-up and updates to customers
- Provide general small business assistance on City resources like First Year Free, grant programs, and Accessible Business Entrance program requirements
- Organizing and coordinating information sessions (virtual or in-person) on frequently asked permitting questions for small businesses
For help, call 415-554-6134 or email sfosb@sfgov.org.
Over the Counter (OTC) Fire-Only
Over the Counter (OTC) Fire-Only
Submit your OTC fire and life safety projects by following the above OTC with plans process.
For help, call (628) 652-3472 or visit SFFD Plan Review.
Over the Counter (OTC) with plans
Over the Counter (OTC) with plans
We offer drop-in service for Over the Counter (OTC) with plans projects.
You may submit a maximum of 1 application per review.
Over the Counter (OTC) without plans
Over the Counter (OTC) without plans
Submit your over-the-counter no plans project in person. Remember to bring your application and completed forms with supporting documents.
You may submit a maximum of 2 OTC No Plans applications per review.
For help, email techq@sfgov.org.
Print Center
Print Center
SF Department of Public Health (DPH)
SF Department of Public Health (DPH)
Environmental Health OTC plan review hours: weekdays 9:00 am to 3:00 pm
SF DPH provides the following services at the Permit Center. You do not need an appointment.
Environmental Health in-person general assistance is available during the Permit Center's hours of operation.
- Applications and payments
- Appointments
- General questions
For help, email EnvHealth.DPH@sfdph.org or visit SF DPH Environmental Health.
SF Planning Consultation Services
SF Planning Consultation Services
SF Planning provides in-person consultation services for:
- General Land Use and Zoning
- SF Planning Code
- Neighborhood plan or area plan
- General questions and assistance
You do not need an appointment.
For help, email pic@sfgov.org or visit SF Planning.
SF Public Works (BSM)
SF Public Works (BSM)
BSM provides the following in-person over-the-counter (OTC) construction services:
- Street Space permit
- Sidewalk Repair permit
- Inspection Right-of-Way Conformity
- General BSM permitting questions
- Acceptance of documents for a permit under review like Bonds or insurance.
- Acceptance of payments for permits via check or credit card. Cash will not be accepted.
- Limit 3 applications per review
In-house and commercial permits for BSM are only accepted via the online portal or email, and will not be accepted at the Permit Center.
For help, email streetspace@sfdpw.org or visit SF Public Works.
SF Public Works Urban Forestry (BUF)
SF Public Works Urban Forestry (BUF)
Hours:
- Weekdays except Tuesday from 9:00 am to 12:00 pm, and 1:00pm to 4:00pm.
- Tuesday from 10:00 am to 12:00pm, then 1:00pm to 4:00 pm.
- Closed 12:00pm to 1:00pm every weekday.
BUF provides the following services and permits:
- All applications for tree planting, tree removal, sidewalk landscaping, and tree protection will be accepted. Online submission is preferred.
- In some cases, tree planting and landscaping can be issued OTC. Email for questions.
- Payment accepted for all invoices issued by the BUF; application fees for applications that have already been submitted
- General inquiries and questions
Permits not issued OTC and accepted online, by email and phone include:
- Tree Removal (requires physical inspection and notice)
For help, call 628-652-8773 or email urbanforestry@sfdpw.org.
SF Recreation and Park Department (RPD)
SF Recreation and Park Department (RPD)
Hours: Thursday or Friday 9:00 am to 4:00 pm, with the exception of holidays
SF RPD provides services at the Permit Center for:
- Picnic Site Reservations
- Athletic Field Reservations (occasional/single day only)
- Proof of Residency Verification for Athletic Field Reservations
- Payment Processing (Check or Credit Card Only)
- Consultations
All permits are available online at sfrecpark.org
For help, call 415-831-5500 or email RPDReservations@sfgov.org.
Technical Services Division (DBI)
Technical Services Division (DBI)
Hours: Mon, Tues, Thur, Fri: 7:30 am to 11:30 am; Weds 9:00 am to 11:30 am
Get help with general questions and assistance with the San Francisco Building Code.
For help, email techq@sfgov.org.
Trade Permits (Mechanical, Electrical, Plumbing and Solar)
Trade Permits (Mechanical, Electrical, Plumbing and Solar)
Apply for the following Trade Permit online if you are a licensed contractor with an online DBI account:
You may also apply in person without an appointment. There's a limit of 3 applications per review.
For help, email dbicustomerservice@sfgov.org or visit SF DBI.
Last updated October 8, 2024