Speak with a Rent Board counselor

Get counseling over the phone on Rent Ordinance topics, with multilingual support.

What to do

Phone counseling is available Monday through Friday, 9 am to 12 pm and 1 pm to 4 pm.

We provide counseling on subjects related to the Rent Ordinance. We cannot give legal advice. We will let you know when your question is one that should be answered by a lawyer.

Due to high demand and a limited number of staff, it may take awhile to speak with a counselor. Have your questions written down before you speak with us.

Calls are generally limited to 5 minutes.



A counselor is also available at the Rent Board’s office. We are currently open to the public each weekday from 10am-2pm. 

Counseling visits at the office are generally limited to 10 minutes.

Rent Board

25 Van Ness Avenue
Suite #320
San Francisco, CA 94102

The office is open for drop-in services Monday through Friday 10:00AM - 2:00PM. 



Due to limited staffing, we do not have the capacity to respond to inquiries by email.

Last updated October 13, 2022