What to do
1. Get your information ready
We will ask you about:
- the address and cross streets of the project
- which street you want to connect to supply the fire sprinkler system
- details about the building like occupancy type and hazard classification
You can learn more about the definitions and relevant code on the Water Flow Information Request FAQ page.
2. Submit an information request
Complete the Water Flow Information Request form
3. Make a payment
After you submit a request, you will receive an email with your invoice number and payment instructions. You can pay online or in person with check or credit card.
At the Permit Center, check in at the Help Desk. Ask to be put into the queue for the Fire Department. Fire staff will help you process your payment.
For Permit Center hours of operation, see the Permit Center website.
4. Receive your information
The information you requested will be sent to the email you provided in the form.
If a field flow test is not required, a records search will take a minimum of 10 working days from receipt of payment. If a field flow test is required, it will take a minimum of an additional 5 working days.
Special cases
Field flow test
Field flow test
If the water flow records are outdated, then a new flow test for the subject property must be performed in the field to ensure that an accurate reading is used for required hydraulic calculations for fire sprinkler submittals.
Get help
SF Fire Department, Bureau of Fire Prevention, Plan Check Division, Water Flow Team
To get help in person, make an appointment by calling or emailing the Water Flow team.
Phone
Email is preferred.
Last updated October 4, 2024