What to do
If 3 people or fewer are sick:
415-701-2311 if calling from outside San Francisco
For TTY, press 7
If 4 people or more are sick:
Disease Control
If you are not sure how many people are sick from food, call 311. We will look into the case.
What happens next
What happens next
We will:
- Determine whether cases are linked to a certain place or incident
- Look into the cause or source ("causative agent")
If we can identify the source, we can:
- Stop the sale or distribution of the food
- Set up a system to recall or get rid of the food from wherever it in the supply chain
The sooner we know about an issue, the faster we can:
- Figure out best treatment for people who are sick
- Stop other people from getting sick
- Build understanding of conditions that lead to food safety issues
Get help
Phone
415-701-2311 if you are calling from outside of San Francisco
For TTY, press 7
Phone
Food safety program
Environmental Health Branch
San Francisco Department of Public Health
Last updated April 24, 2024