INFO PAGE
QLess Mobile App
QLess offers a convenient mobile app that lets you join selected OTC plan review queues at the Permit Center right from your phone.

- The QLess app allows customers to join the service queue remotely and receive real-time status updates about their place in line.
- Communication is handled primarily through text messages, which provide notifications, queue history, and allow customers to send simple text commands.
- These commands help with actions like checking wait times, requesting more time, or navigating to the building when it’s almost their turn.
- The QLess app lets you easily join the following plan review queues:
- Permit Center Help Desk
- SF Planning
- Building: Structural
- Building: Non-Structural
- Mechanical
- Electrical
- Fire: Plan Review
- Public Works
- PUC Plan Review
- DPH Plan Review
- Commercial Permits Support
Here are step-by-step instructions: QLess Mobile App Instructions
Using the app is completely optional! If you prefer, you can always visit the Permit Center Help Desk to get assistance and join the queues in person.