ADA Coordinator responsibilities

The Mayor’s Office on Disability (MOD) is the City’s overall Americans with Disabilities Act (ADA) Coordinator. We work to ensure all City programs and facilities are accessible.

While MOD may be the City’s overall ADA Coordinator, our office relies upon departmental ADA Coordinators throughout the City.

As a departmental ADA Coordinator, your goal is to ensure your department complies with with federal and state disability rights laws .

We are here to support you in your role as a Departmental ADA Coordinator.

The following are the Departmental ADA Coordinators’ responsibilities:

ADA Coordinator serves as the department resource on ADA and does the following:

• keeps department updated about relevant legal and policy developments
• answers questions from department staff
• represents the department in Citywide ADA functions

ADA Coordinator works to ensure physical access by:

• ensuring that buildings and facilities are accessible
• developing access plans for construction or maintenance

ADA coordinator, in consultation with MOD, works to oversee the physical accessibility issues related to any current departmental facilities.

ADA Coordinator tracks any other physical access issues that may need capital improvement budget requests.

ADA Coordinator, in consultation with MOD, makes recommendations for capital improvements.

ADA Coordinator works to ensure programmatic access by:

• ensuring that members of the public have equal access to all services and activities
• identifying programmatic barriers that need policy or program modifications
• developing plans for equally effective access when barriers can’t be fully removed

ADA Coordinator works to ensure communication access by:

• ensuring materials and publications are available in alternative formats
• videos have captions
• sign language interpreting and live captioning are available for meetings and events

ADA Coordinator implements the City’s Grievance Procedure for Complaints. They also track requests for Reasonable Modifications. These tasks include:

• responding to members of the public
• investigating complaints
• developing accessibility solutions
• coordinating with MOD on resolutions

ADA Coordinator works with relevant staff to handle accessibility and disability-related concerns. This includes:

• concerns in department programs
• concerns in programs managed by entities that are contracted with the department

ADA Coordinator is responsible for including disability access considerations in departmental contracting opportunities. ADA coordinator should:

• Include disability access obligations in Requests for Proposals and contract language
• Train proposal Evaluation Committee members (or subcommittee) on how to evaluate programmatic accessibility. Include this in weighting proposals
• Develop assessment tools to track programmatic access in on-going contracts.
• Facilitate training for contract agencies, as needed
• Track grievance procedures in contract agencies