File a complaint about a building
For all complaints, you will tell us:
- Your name and contact information
- Property address
- Problem or concern
Tell us if you want your complaint to remain anonymous.
Residential maintenance
For tenants interested in filing a complaint about living conditions in your housing
Call Housing Inspection Services at (628) 652-3700 between 8:00 a.m. to 5:00 p.m.
Electrical or plumbing hazards
Contact Inspection Services at (628) 652-3400 between 8:00 a.m. to 5:00 p.m.
Access for people with disabilities
Contact Disabled Access Section at (628) 652-3730 between 8:00 a.m. to 5:00 p.m.
Vacant or abandoned building
Report a vacant or abandoned building
Email to dbi.codeenforcement@sfgov.org
Contact Code Enforcement Section at (628) 652-3430 between 8:00 a.m. to 5:00 p.m. After normal business hours, call 311.
File a complaint about a property or construction project
You can file a complaint about your concerns with a property or construction project:
- Structural Issues
- Work without a Permit
- Work Beyond the Permitted Scope of Work
- Commercial Properties
For all complaints, you will tell us:
- Your name and contact information
- Property address
- Problem or concern
Tell us if you want your complaint to remain anonymous.
Contact Inspection Services at (628) 652-3400 between 8:00 a.m. to 5:00 p.m.
File a complaint or give feedback about DBI
Language access
If we did not provide the language assistance you need, give feedback to help us improve.
Download the form and fill it out. Send it to us by mail or email.
- English
- Chinese- 語言服務投訴表
- Filipino - FORM PARA SA REKLAMO SA LANGUAGE ACCESS
- Spanish- FORMULARIO DE QUEJAS DE ACCESO A IDIOMAS
Customer service
For feedback about a specific employee, email or call their manager. You can find the employee’s manager in these organizational charts.
This feedback will be reviewed by DBI Human Resources. The results of your feedback will be confidential to the extent allowed by the law.
Give feedback about DBI
File a whistleblower complaint for concerns about wrongdoing at DBI.
Whistleblower complaints are for:
- Misuse of City funds
- Improper activities by City officers and employees
- Deficiencies in the quality and delivery of government services
- Wasteful and inefficient City government practices