CAO Social Media Comment Policy

Office of the City Administrator Social Media Comment Policy

The purpose of this account is to enable the Office of City Administrator Carmen Chu to post information and connect with the public concerning issues of importance to residents of San Francisco, and to enable members of the public to comment on these posts. The department’s intent is to create a limited forum devoted exclusively to the City Administrator's Office (CAO) postings and comments from members of the public relevant to the subject matter of the post to which they are responding. The Office of the City Administrator reserves the right to delete their own posts, which will result in the deletion of all replies and reactions to my post. 

The Office of the City Administrator seeks to maintain an environment that is civil and respectful. They do not intend to block any users from this account. Nevertheless, the CAO reserves the right to remove comments only to the extent that they: 

  • Are unrelated to the subject of the post 
  • Are threatening, abusive, harassing, defamatory, profane, obscene, or indecent. 
  • Contain hate speech or discriminate against another person because of the person’s race, religious creed, disability, sex, gender, age, or any other protected basis 
  • Contain demonstrably false statements of fact that are defamatory or fraudulent 
  • Support or oppose candidates for elective office or ballot measures  
  • Contain content that violates a legal ownership interest of any party, such as trademarked or copyrighted material 
  • Communicate private personal information (whether the commenter’s or someone else’s, including home address, home or cell phone number, personal e-mail address, or personal identification numbers) 
  • Duplicate posts by the same commenter 
  • Are likely to incite imminent lawless action 
  • Constitute criminal threats or constitute an element of any crime 

The Office of the City Administrator is not responsible for, and neither endorse nor oppose, comments placed on this site by visitors to this site. Any comments submitted to these pages are public records subject to disclosure. 

View the CAO Social Media Comment Policy as a PDF here.

Last updated September 10, 2024

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