We aim to make homelessness rare, brief, and one-time.

“Home” by Mart Production

HRS core components

Hands meeting each other as a sign of unity and support.
“Coming together” by Diva Plavalaguna

Outreach

The San Francisco Homeless Outreach Team (SFHOT) engages our unhoused neighbors.

 

The team's outreach efforts include:

  • Assessing people’s needs and goals
  • Connecting people to services and resources

 

HSH also partners with other outreach and response teams across the city.

 

Learn more about SFHOT

Family sitting on blue sofa eating popcorn.
“Family” by Tima Miroshnichenko

Homelessness Prevention

Prevention is a critical element to reducing the number of people that become unhoused in our community.

 

We work with workforce development, schools, affordable housing providers, and other systems to identify people at highest risk of homelessness. 

 

Our homelessness prevention strategies include financial help, home sharing, and eviction prevention.

 

Find homelessness prevention help

A man and a woman using a laptop together.
“Working together” by Kampus Production

Coordinated Entry

The “front door” to the homelessness response system.

 

Coordinated entry assesses, prioritizes, and matches people experiencing homelessness to services, resources, and evaluates individuals and families for housing options.

 

Our Coordinated Entry team connects people to services and resources at in-person locations called Access Points.

 

See list of Access Point locations

A man in a wheelchair is waits for volunteers to provide food and medicine resources.
“Humanity” by RDNE Stock project

Shelter and Crisis Interventions

Shelter and crisis intervention programs provide temporary places for people to stay while accessing other services and looking for housing.

 

Shelter

Most beds and units in the shelter system are available year-round. Seasonal and overflow beds and units are available during high-demand periods.

 

Crisis intervention

Includes overnight amenities like security, shared bathrooms, showers, and food services. Our main crisis intervention program is safe parking. 

 

Learn more about Shelter and Crisis Interventions

A volunteer speaks to a man in a wheelchair.
“Helping” by RDNE Stock project

Housing Problem Solving

Problem solving helps people find ways to solve their current housing crisis without needing ongoing shelter or a housing resource from the HRS.

 

Housing Problem Solving interventions include:

  • Problem solving conversations
  • Housing location assistance
  • Travel and relocation support outside San Francisco
  • Reunification, mediation, and conflict resolution
  • Financial help
  • Connections to employment
  • Referrals and links to a range of community services

Learn more about Housing problem solving

A mother and a daughter sit on the ground packing home items.
“Mother and daughter” by cottonbro studio

Housing

Housing provides exits from homelessness through subsidies and supportive services.

 

Housing programs include:

  • Permanent supportive housing (PSH): Offers tenants long-term affordable housing with a range of supportive services.
  • Rapid re-housing: A time-limited subsidy and support services to help individuals and families become stable, secure income, and take over their rent over a period of a few years.
  • Housing ladder: For PSH residents who are ready for a more independent housing setting.

See Housing data and more info about the programs

Preventing and ending homelessness with compassion, courage, and common sense.

“Hugging” by Askar Abayev