File an appeal with the Civil Service Commission

If you do not agree with a decision related to the City's merit system, you can file an appeal.

What to do

1. Find out how the appeals process works

2. Make sure you're allowed to appeal the decision

Most decisions can be appealed, but there are a few exceptions. Check the letter or email you got from Human Resources or the Director of Transportation about your case. If it says the decision is final, you cannot appeal it.

Otherwise, you can start the appeal process.

3. Check the deadline for filing an appeal

The letter or email you got from Human Resources will also tell you the deadline for filing an appeal.

If you miss the deadline, you will not be able to file an appeal. 

4. Fill out the appeal form (CSC-12)

You can either:

Make sure to sign the form (or have an authorized representative sign it).

5. Bring the appeal to our office

Civil Service Commission

25 Van Ness Avenue
Suite 720
San Francisco, CA 94102

Mon to Fri, 8:00 am to 5:00 pm

View location on google maps

If you need to meet with us outside of business hours, call us. 

Email

Email

1. Find out how the appeals process works

2. Make sure you're allowed to appeal

Most decisions can be appealed, but there are a few exceptions. Check the letter or email you got from Human Resources or the Director of Transportation about your case. If it says the decision is final, you can't appeal it.

Otherwise, you can start the appeal process.

3. Check the deadline for filing an appeal

The letter or email you got from Human Resources will also tell you the deadline for filing an appeal.

If you miss the deadline, you won't be able to file an appeal. 

4. Fill out the appeal form

You can either:

Make sure to sign the form (or have an authorized representative sign it).

5. Send us an email with the appeal attached

Mail

Mail

1. Find out how the appeals process works

2. Make sure you're allowed to appeal

Most decisions can be appealed, but there are a few exceptions. Check the letter or email you got from Human Resources or the Director of Transportation about your case. If it says the decision is final, you can't appeal it.

Otherwise, you can start the appeal process.

3. Check the deadline for filing an appeal

The letter or email you got from Human Resources will also tell you the deadline for filing an appeal.

If you miss the deadline, you won't be able to file an appeal. 

4. Fill out the appeal form

You can either:

Make sure to sign the form (or have an authorized representative sign it).

5. Mail us the completed appeal form

Civil Service Commission

25 Van Ness Avenue
Suite 720
San Francisco, CA 94102

If you need to meet with us outside of business hours, call us. 

What's next?

The Civil Service Commission will let you know that we received the appeal within about 7 days. We’ll also send the appeal to the Human Resources Department or Director of Transportation of the MTA. 

If accepted, we'll set a date for your hearing and let you know when it is. Learn how to get ready for your appeal hearing.

If your appeal is not accepted, we'll let you know why and what to do. 

Get help

Civil Service Commission

25 Van Ness Avenue
Suite 720
San Francisco, CA 94102

Mon to Fri, 8:00 am to 5:00 pm

View location on google maps

If you need to meet with us outside of business hours, call us. 

Phone

Last updated October 31, 2022