Anong gagawin
To report a damaged traffic signal, please call 311 for quicker response.
1. Fill out a form
Describe the problem or request and where it is.
We will need to know:
- The location
- The type of problem or request
- The type of pole (concrete, metal, wooden, or unknown)
2. Track your case
After you report, you will get a tracking number from 311. You can use this number, and your email address if provided, to track your case online or on the SF311 mobile app.
Expected Response Time
The response time varies depending on the type of problem or request.
- Electrical wires exposed: 1 calendar day
- Light burnt out: 5 business days
- Light flickering on and off: 5 business days
- Light too dim: 5 business days
- Light always on: 5 business days
- Request for a new streetlight: 30+ calendar days
- Request for a new light shield: 90 calendar days
Phone
Phone
Call 311 to make a report
415-701-2311 if calling from outside San Francisco
For TTY, press 7
Mobile App
Humingi ng tulong
Phone
415-701-2311 if you are calling from outside of San Francisco
For TTY, press 7
Last updated September 25, 2024