COLECCIÓN DE RECURSOS

Informes de satisfacción del cliente de Behavioral Health Services (BHS)

Las encuestas de satisfacción capturan comentarios de adultos y adultos mayores, así como de niños, jóvenes y familias en programas de tratamiento de salud mental, y de adultos y jóvenes en programas de tratamiento por uso de sustancias.

Encuestas de satisfacción

La Encuesta de Percepción del Consumidor (CPS) es para programas de tratamiento de salud mental y generalmente se realiza en primavera. La Encuesta de Percepción del Tratamiento (TPS) es para programas de tratamiento por abuso de sustancias y generalmente se realiza en otoño. Si tiene alguna pregunta sobre las dos encuestas, comuníquese con el Equipo de Encuesta de Satisfacción de Gestión de Calidad a satisfactionsurveys@sfdph.org . 

Los resultados de la encuesta de percepción del consumidor no están disponibles para 2022. Para obtener más información, envíe un correo electrónico a satisfactionsurveys@sfdph.org .

Recursos

Documentos

Informes de la Encuesta de Percepción del Consumidor (CPS) para los años fiscales 2016-2017 a 2020-2021

AOA and CYF Mental Health Programs - Spring 2021

Consumer Perception Survey (CPS) results report on client satisfaction in mental health treatment programs for Spring 2021.

2022-10-17
AOA and CYF Mental Health Programs - Fall 2019

Consumer Perception Survey (CPS) results report on client satisfaction in mental health treatment programs for Fall 2019.

AOA and CYF Mental Health Programs - Spring 2019

Consumer Perception Survey (CPS) results report on client satisfaction in mental health treatment programs for Spring 2019.

AOA and CYF Mental Health Programs - Fall 2018

Consumer Perception Survey (CPS) results report on client satisfaction in mental health treatment programs for Spring 2018.

AOA and CYF Mental Health Programs - Spring 2018

Consumer Perception Survey (CPS) results report on client satisfaction in mental health treatment programs for Spring 2018.

AOA and CYF Mental Health Programs - Fall 2017

Consumer Perception Survey (CPS) results report on client satisfaction in mental health treatment programs for Fall 2017.

AOA and CYF Mental Health Programs - Spring 2017

Consumer Perception Survey (CPS) results report on client satisfaction in mental health treatment programs for Spring 2017.

Informes de la Encuesta de Percepción del Tratamiento (TPS)

Substance Use Programs - Fall 2023

Treatment Perceptions Survey (TPS) results report on

client satisfaction in substance use disorder treatment

programs for Fall 2023.

Substance Use Programs - Fall 2022

Treatment Perceptions Survey (TPS) results report on

client satisfaction in substance use disorder treatment

programs for Fall 2022.

Substance Use Programs - Fall 2021

Treatment Perceptions Survey (TPS) results report on client satisfaction in substance use disorder treatment programs for Fall 2021.

2021-12-18
Substance Use Programs - Fall 2020

Treatment Perceptions Survey (TPS) results report on client satisfaction in substance use disorder treatment programs for Fall 2020.

Substance Use Programs - Fall 2019

Treatment Perceptions Survey (TPS) results report on client satisfaction in substance use disorder treatment programs for Fall 2019.

Substance Use Programs - Fall 2018

Treatment Perceptions Survey (TPS) results report on client satisfaction in substance use disorder treatment programs for Fall 2018.

Substance Use Programs - Fall 2017

Treatment Perceptions Survey (TPS) results report on client satisfaction in substance use disorder treatment programs for Fall 2017.

Substance Use Programs - Spring 2017

Treatment satisfaction survey report for all substance treatment programs - Spring 2017

Agencias asociadas

Departamento de Salud Pública
Salud conductual